Sr UX Designer

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Sr UX Designer

What does a Sr UX Designer do at Fiserv?

As a Sr UX Designer, you will be part of a talented UX team dedicated to creating user-centered design solutions. This role involves leading the design, development, and implementation of intuitive and engaging user experiences that align with our strategic goals.

You will drive innovation through iterative design, integrating research findings, stakeholder feedback, and user testing insights to continuously improve user experiences. You will also perform requirement analysis and finalize project scopes in collaboration with business and IT stakeholders, ensuring readiness for the upcoming phase or sprint.

In addition you will demonstrate best practices for production considerations and methods, ensuring designs are feasible and can be seamlessly integrated into product experiences. You will mentor and provide guidance to junior UX designers and team members, sharing best practices and fostering professional growth.

At Fiserv, we are at the forefront of financial services technology, transforming the way our clients do business.

What you will do:

• Lead the design, development, and implementation of user experience strategies for Fiserv's digital products and solutions, ensuring alignment with strategic goals and user-centered principles.
• Collaborate with cross-functional teams, including product managers, engineers, and researchers, to gather user requirements and translate them into detailed design specifications.
• Conduct comprehensive user research through interviews, surveys, usability testing, and contextual inquiry to gather insights on user needs, behaviors, and pain points. Leverage this research to drive and validate design decisions.
• Create and iterate on wireframes, prototypes, high-fidelity mockups, and interaction flows that effectively communicate design ideas and user interactions.
• Apply various ideation methods to generate design artifacts that clearly convey the intended goal or purpose, following best practices in typography, color, grid, and composition.
• Ensure the designs align with Fiserv's visual design language and brand guidelines, producing high-quality, consistent experiences across web and mobile environments, including knowledge of HTML, CSS, JavaScript, Android UI, and iOS UI.
• Evangelize the User-Centered Iterative Design Process, fostering a culture of continuous improvement and user-focused design.
• Present design concepts and rationale to stakeholders, advocating for the value of user-centered design while incorporating feedback to refine designs.

What you will need to have:

• 6+ years of experience in user experience/product design
• 3+ years of experience in research interviewing, usability testing, competitive & comparative analysis, and contextual inquiry
• 3+ years of experience with tools such as Sketch, Figma, or Adobe XD
• 3+ years of experience with Agile methodologies
• 3+ years of Design Thinking/Workshop facilitation experience
• 1+ years of experience in AI integration in a case study in building a product
• Bachelor's degree in computer science, or a related field, or an equivalent combination of education, military, and work experience

What would be great to have:

• Experience in financial services industry
• Experience in designing for web and mobile applications
• Experience in HTML and CSS

Important info about this role:

• We're better together! This role is fully on-site
• This is a full-time, direct-hire position, and no contract options or unsolicited agency submissions will be considered
• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future

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Salary Range

$96,400.00 - $162,000.00

These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.