Business Intelligence Analyst (Community Impact & Partnerships)

Overview

Support business decisions by providing quantitative and qualitative data analysis and reporting patterns, insights, and trends to leadership via dashboards and reports for the Community Impact and Partnerships Team. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources relevant to corporate philanthropy, volunteering and community engagement. Developing an understanding of business needs and objectives. Solve a range of mostly straightforward problems with some increased scope and complexity. Developing professional with basic skill set and proficiency with procedures and analysis techniques.

Responsibilities

• Follow standard procedures to create and/or update moderately complex reports and dashboards that improve the effectiveness and efficiency of enterprise Community Impact & Partnerships programs
• Identify and analyze trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions
• Contribute to reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems to ensure transparency, ethical practices and best in class Community Impact & Partnerships programming
• Communicate findings and insight to peers and mid-level management
• Create specifications for reports and analysis based on business needs and required or available data elements including but not limited to performance metrics, measurements, methods, surveys and targets
• Analyze and evaluate competitor data, industry trends and those relevant to corporate philanthropy, volunteering and community engagement to understand current business unit competitive posture
• Build new and/or modify existing database/data warehouse/data mart, data-collection and Community Impact & Partnerships solutions to meet business and system requirements
• Develop and maintain impact reports to measure and communicate the effectiveness of Community Impact & Partnerships business initiatives
• Use data warehousing/business analytic toolsets to gather, store, and provide access to data to assist management decision making
  Collaborate with team members and participate in team projects and initiatives while promoting and integrating Community Impact & Partnerships goals into business strategies

Qualifications

• 2-5 years of experience in data analysis and reporting
• Basic understanding of business and operating environment
• Effective skill using business intelligence applications and/or cloud services
• Knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors
• Knowledge of data integration, cleaning and validation techniques
• Effective skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
  Working knowledge of various data structures and the ability to manipulate data within visualization tools
• Research skills
• Interpersonal skills
• Bachelor's Degree in Business Administration, Statistics, or related field

Desired Qualifications

• Knowledge of Power BI for data visualization and business intelligence
• Knowledge of Azure Dev Ops and it's reporting features
• Knowledge and understanding of the application of logic models and theory of change within the context of corporate social responsibility and broader social impact
• Understanding of trends across philanthropy, volunteering and adjacent fields

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.