Overview
On Site
$20 - $30
Contract - Independent
Contract - W2
Contract - 06 Month(s)
Skills
Working knowledge of video infrastructure and endpoint equipment such as Cisco CUCM
Cisco TMS
Cisco Expressways
Cisco Endpoints
Poly DMA
DMA Edge
RMX
RPRM
Workflow Server
Pexip CVI
Microsoft Teams Rooms
and Poly Endpoints
Zoom video conferencing.
Experience with Zoom Meetings and Webinar
Teams Meetings and Teams Live
Cisco WebEx Meetings and Webinar
and other industry-standard meeting platforms.
Troubleshoot and resolve video conferencing and event service incidents
including RMAs
and hardware/software issues.
Job Details
Location: Longmont CO
Duration: 6 months
100% Onsite. Local Candidates preferred.
AV support technician
- Working knowledge of video infrastructure and endpoint equipment such as Cisco CUCM, Cisco TMS, Cisco Expressways, Cisco Endpoints, Poly DMA, DMA Edge, RMX, RPRM, Workflow Server, Pexip CVI, Microsoft Teams Rooms, and Poly Endpoints, Zoom video conferencing.
- Troubleshoot and resolve video conferencing and event service incidents, including RMA s, and hardware/software issues.
- Process service requests within the Video and Event Services area.
- Experience with Zoom Meetings and Webinar, Teams Meetings and Teams Live, Cisco WebEx Meetings and Webinar, and other industry-standard meeting platforms.
- Schedule, setup, and disconnect video conferences for internal and external meetings.
- Work with 3rd party vendors to troubleshoot issues and perform root cause analysis.
- Adhering to SLAs and maintain maximum uptime for the video conferencing environment and event services.
- Conduct equipment audits including c-suite spaces.
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