Overview
On Site
Full Time
Skills
Collaboration
SaaS
System Integration Testing
Information Technology
Salesforce.com
Management
Business Operations
Billing
Finance
SAP BASIS
Law
MPI
Technical Support
Business Support Systems
Communication
Quoting
Job Details
- Growing Support Team
- Seeking Support Specialist to work across multiple teams
About Our Client
Our client is a SaaS company based in NYC. This role would sit within their Data & Information Technology department.
Job Description
- Be a point of contact to resolve any technical issues.
- Resolve issues related to any internal system such as Salesforce.
- Manage all technical projects and coordinate with various stakeholders on different teams.
- Work cross functionally with partners in Business Operations, Billing and Finance, etc.
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
The Successful Applicant
- Bachelor's degree in a related field.
- 5+ years of experience in a technical support role.
- Strong understanding of business support systems and processes.
- Excellent verbal and written communication skills.
What's on Offer
- Competitive base salary, commensurate with experience.
- Hybrid work structure of 3 days in office, 2 days remote.
- Medical/Dental/Vision.
- 401K match.
- Generous PTO.
Contact
Erica Albanese
Quote job ref
JN-277
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