Overview
Skills
Job Details
Required Skills & Qualifications:
8+ years of experience in IT, with at least 5 years working specifically with the ServiceNow platform.
Proven experience as a ServiceNow Architect or Senior Developer on enterprise-scale projects.
Strong knowledge of key ServiceNow modules, such as ITSM, ITOM, HRSD, CSM, CMDB, Discovery, and Service Portal.
Experience with ServiceNow integrations using REST, SOAP, MID Server, etc.
Familiarity with scripting in ServiceNow using JavaScript, Glide API, and business rules.
Experience with Agile/Scrum methodologies.
ServiceNow Certified System Administrator (CSA) required.
Additional certifications (CAD, CIS-ITSM, CIS-ITOM, etc.) highly preferred.
Excellent communication and stakeholder management skills.
Preferred Qualifications:
Experience with enterprise architecture frameworks (TOGAF, Zachman, etc.).
Familiarity with cloud platforms (AWS, Azure) and infrastructure integration.
Experience in multi-instance ServiceNow environments and platform upgrades.