Senior Site Reliability Engineer

Overview

Impact the Moment

Could your creative thinking build the future? Senior Site Reliability Engineer at McGraw Hill make a difference for learners and educators across the world. Our team needs individuals with new ideas who connect with people in innovative ways.

How can you make an Impact?

McGraw Hill, a leading provider of digital and print educational resources, is seeking a Senior Site Reliability Engineer to join our Digital Platform Group in supporting our K-12 learning platforms, including ConnectED, Assess, Emerge, and Open Learning. These platforms serve millions of students and educators nationwide, and you'll play a key role in ensuring their reliability, scalability, and performance. Working closely with engineering and product teams, you'll leverage your expertise in AWS, Terraform, and observability tools to drive automation, enhance resiliency, and maintain the health of our cloud-based infrastructure.

This is a remote position open to applicants authorized to work for any employer within the United States.

What you will be doing:

• Design, develop, and troubleshoot large-scale, distributed, event-driven cloud systems to ensure high availability and performance.
• Coordinate and implement infrastructure and software improvements to meet resiliency and scalability goals.
• Maintain and enhance infrastructure and monitoring-as-code to ensure repeatability, traceability, and transparency in automation.
• Support on-call rotations, resolve operational issues, and drive long-term fixes to reduce alert fatigue.
• Collaborate with development teams to design enterprise-grade solutions and uphold healthy DevSecOps practices including agile methodologies and CI/CD.
• Participate in chaos testing and AWS ecosystem learning to proactively strengthen system reliability.

We're looking for someone with:

• 5+ years of experience in SRE, DevOps, or Software Engineering roles supporting enterprise applications.
• Strong problem-solving, triage, and root cause analysis skills with a systems engineering mindset
• Deep expertise in the AWS ecosystem, with hands-on experience across core services including primarily ECS, RDS, EKS, ECS, IAM, CloudWatch, and networking configurations.
• Expertise with Terraform for managing and automating scalable cloud infrastructure
• Skilled in CI/CD pipelines (e.g., GitHub Actions) and managing end-to-end software delivery lifecycles.
• Strong familiarity with telemetry and observability tools (e.g., New Relic, Datadog), including querying logs and metrics for performance monitoring.

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfillment that will inspire you to even greater heights.

The pay range for this position is between $140,000-$155,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a "@mheducation.com" or "@careers.mheducation.com" email addresses and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

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