Overview
On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - start date
Skills
Active Directory
MECM
Intune
Software installation
NTS Network
Help Desk Ticketing System
BitLocker encryption
Job Details
- Location: Columbia, South Carolina
- Work Arrangement: Hybrid (Fully On-Site for 40 hours per week - M-F, 8 am-5 pm)
- Contract: This is a Contract position.
- Candidate Requirement: Must be a South Carolina resident or willing to relocate to SC prior to starting the role.
Key Responsibilities
- Endpoint Management: Build, configure, and manage desktops, laptops, and tablets using Microsoft Endpoint Configuration Manager (MECM).
- Security & Compliance: Ensure the successful storage of the BitLocker encryption key in Active Directory and InTune during the build process.
- Deployment & Setup: Assist with the physical deployment and setup of endpoints, monitors, printers, scanners, and docking stations for end-users.
- Technical Support: Diagnose and resolve hardware and software issues reported by departmental personnel (desktops, laptops, printers, Microsoft Office Suite, and Windows OS).
- Asset Management: Ensure all tracked assets are accurately documented in the designated IT Services asset management system.
- Maintenance: Perform routine maintenance, coordinate vendor support for repairs, and assist with the removal and disposal of obsolete equipment.
- Physical Requirement: Must be comfortable moving and lifting IT equipment up to 50 pounds occasionally.
Required Skills & Experience
| Skill | Years of Experience |
| Desktop and networked systems support (desktops, laptops, tablets, printers, scanners) | 4+ Years |
| Computer deployments, operation, and repair | 2+ Years |
| Hardware and software installation | 2+ Years |
| Microsoft Endpoint Configuration Manager (MECM) | 2+ Years |
| Expertise in supporting Microsoft Windows OS and Microsoft Office Suite (Edge, Excel, Outlook, Word) | N/A |
Preferred Skills
- Experience working with a Help Desk Ticketing System.
- Experience with NTS Network.
- Experience with Active Directory or Intune.
Education & Interview Process
- Required Education: High School diploma. An Associate's or Bachelor's degree in a related field may substitute for required work experience.
- Interview Process: 2 Rounds The first round will be virtual (video required), and the second round will be onsite.
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