Saba Learning System Administrator

RESPONSIBILITIES:
Kforce has a client that is seeking a highly technical and experienced Saba Learning System Administrator to join our team on a contract basis in Altamonte Springs, FL. This role is ideal for a self-starter who thrives in a remote environment and can work independently. You will be responsible for Tier 2 and Tier 3 support, handling high-level tickets via ServiceNow, and building custom reports within the Saba platform.

Key Responsibilities:
* Provide Tier 2 and Tier 3 support for the Saba Learning Management System (LMS)
* Troubleshoot and resolve complex issues submitted through ServiceNow
* Build and maintain custom reports using Saba's reporting tools
* Utilize and manage custom tools and dimensions within Saba
* Apply and manage prescriptive rules within the LMS
* Collaborate with internal teams to ensure system integrity and performance
* Maintain documentation of system configurations and support processes

REQUIREMENTS:
* Minimum 2 years of hands-on experience with Saba LMS
* Strong technical expertise in Saba, including custom tools and dimensions
* Experience with RDI and building custom reports
* Intermediate proficiency in Microsoft Excel
* Excellent communication skills, both written and verbal
* Proven ability to work autonomously and manage time effectively
* Previous experience as a Learning Administrator
* Familiarity with prescriptive rules in Saba

Preferred Qualifications:
* Experience working with ServiceNow ticketing system
* Basic understanding of clinical environments (not required but helpful)

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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