Business Process Analyst (RPA) - Detroit, MI

Digital Technology Solutions (DTS) is looking for experienced Business Process Analyst (RPA) for a Direct Client position based in Detroit, MI

Role Description:

The Business Process Analyst role is responsible for identifying opportunities for process improvement and automation, gathering business requirements, and collaborating with technology teams to develop and deliver solutions. This role involves working closely with stakeholders to understand their needs, identifying inefficiencies, and leveraging automation and AI technologies to enhance business processes.

Responsibilities:

• Identify and analyze opportunities for process improvement and automation within the organization.
• Gather and document detailed business requirements from stakeholders.
• Collaborate with technology teams to develop and deliver automation and AI solutions that meet business needs.
• Conduct cross-functional audits to identify procedural inefficiencies and recommend improvements.
• Work with subject matter experts to ensure solutions align with business objectives and regulatory standards.
• Develop and maintain project plans, timelines, and status reports to ensure successful project delivery.
• Facilitate communication between business units and technology teams to ensure alignment and successful implementation of solutions.
• Monitor and evaluate the effectiveness of implemented solutions and identify areas for further improvement.
• Stay current with industry trends and best practices in process optimization, automation, and AI technologies.

Qualifications:

• Strong analytical skills to identify opportunities for process improvement and automation.
• Experience in gathering and documenting business requirements.
• Proven experience in working with technology teams to develop and deliver solutions.
• Knowledge of automation and AI technologies and their application in business process optimization.
• Excellent communication and collaboration skills to work effectively with stakeholders and technology teams.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Bachelor\'s degree in Business Administration, Information Technology, or a related field.
• Experience with project management tools and methodologies is a plus.

DTS offers excellent compensation package.