Business System Analyst with Salesforce Cloud

Overview

On Site
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

Business Systems Analyst
Salesforce
Sales Cloud
CPQ
Quote to Cash

Job Details

Hi,

Job Title:- Business System Analyst with Salesforce Cloud

Location:- San Jose, CA - ONSITE

Duration:- long terms

We are seeking a skilled Business System Analyst with a proven history of delivering scalable application solutions on the Salesforce platform.This role requires a deep understanding of Sales and Quote to Cash business processes, Salesforce Sales Cloud capabilities, strong analytical and communication skills, and collaboration with customers and technical teams to create unique customer solutions leveraging the full power of the Salesforce platform.

Key Responsibilities:

  1. Lead dynamic and interactive requirements gathering sessions with cross-functional stakeholders across multiple business groups and guide users toward Out-of-box Salesforce solutions and industry Best Practices
  2. Adopt a robust analytical approach to evaluate business needs, identify opportunities for improvement, and decompose high-level information into detailed requirements, emphasizing cross-functional inter-dependencies
  3. Create and maintain the Functional Specs documentation, including use cases, and work collaboratively with the team to test and deploy the system changes
  4. Work with development, design, and QA teams to ensure the business requirements are implemented and validated as per documented specs
  5. Monitor Salesforce Sales Cloud upgrades and industry trends, recommending best practices and new features to improve efficiency and leverage native functionality as much as possible
  6. Develop reports, dashboards, and metrics to provide insights to stakeholders

Qualifications:

  1. Excellent verbal and written communication skills, with the ability to work collaboratively across teams
  2. 7+ years of experience in a Business Systems Analyst role, with 3+ years experience on Salesforce Sales Cloud required (Salesforce certifications preferable)
  3. Strong understanding of Quote to Cash process and related Salesforce Sales Cloud / CPQ features
  4. Proficient in creating process diagrams, user stories, and functional specifications
  5. Strong analytical and problem-solving skills, with a focus on driving measurable outcomes

Zafar Khan

Technical Recruiter

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