Overview
Skills
Job Details
Must-Have Qualifications
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3+ years of experience in Data Center, Raised Floor, or Critical Facility environments
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3+ years of hands-on work in a data center or equivalent IT infrastructure environment
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3+ years of experience using Microsoft Office Suite
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Strong background in:
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System Administration
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Desktop Support
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Active Directory
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Server Support
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Phone System Support
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New-Hire Onboarding
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Executive Support
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Preferred Qualifications
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Direct experience supporting IT infrastructure and operational environments
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Proficiency in user/device management, troubleshooting, and system configuration
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Working knowledge of servers, Active Directory, telephony systems, and end-user support workflows
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Ability to multitask, communicate clearly with all levels of stakeholders, and follow established procedures
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Experience collaborating with support teams in critical facility or enterprise environments
Nice to Have
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Familiarity with PLM tools
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Understanding of ITIL practices
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Experience with ticketing systems (e.g., ServiceNow)
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Basic networking concepts
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Exposure to healthcare or large enterprise environments
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Knowledge of automation or scripting to improve operational efficiency