Overview
Skills
Job Details
SAP S/4HANA Analyst
Location: Middletown, PA / REMOTE
Duration: 12+ months
Primarily remote, but candidate must be within 2 hours from Middletown, PA**
Responsibilities
- Lead workshops to gather and document requirements for new billing and revenue system to develop an Agile Product Backlog, including Service Blueprints, end-end flow, features, User Stories, Development Tasks, Test Scenarios & Scripts, and RICEFs.
- Lead workshops to introduce new end to end business processes for Order to Cash with new system
- Act as client liaison for all development and testing of all billing user stories through development, System Integration Testing, User Acceptance Testing and Hypercare
- Act as a Subject Matter Expert for all implementation-specific processes and procedures assigned
- Lead the testing of assigned functional systems
- Perform System Integration Testing
- Support User Acceptance Testing
- Create user readiness documentation
- Lead workshops for user training as assigned
- Design and perform integration testing to support business process transformation from legacy systems
- Create business process documentation as required
- Provide SAP-BRIM functional support through hypercare phases post go-live
- Provide root cause analysis and resolution for defects related to system and data issues
- Support business with billing validation analysis to ensure accurate data migration/conversions
- Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
- Lead and participate in project team activities for system work efforts related to enterprise systems.
- Work independently to accomplish the tasks and duties assigned
- Adhere to and follow all PTC standards, policies, and procedures
- Utilize various software and/or technology tools to perform job duties
Desired Skillset & Experience
- SAP-BRIM systems expert specializing in high volume consumption-based billing specializing in end to end implementations
- Experience with end-to-end Order-to-Cash business process design and implementation, identifying areas for improvement
- Experience leading workshops to document requirements and write functional specifications on multiple SAP-BRIM / FICA implementation projects including SOM, CI, CM, CC, and FICA
- Experience managing Order-to-Cash workstreams keeping teams on track and budget
- Experience with hands-on use configuration for pricing, rating, billing, and invoicing functions of SAP-BRIM CC, CM, CI
- Hands-on use of configuration of dunning and collection methodologies of SAP-FICA
- Automation Test process design and config for SAP-BRIM implementation
- Ability to understand complex, B2B contracts and how they d be represented in configurable billing/financial systems
- Experience with Agile Project methodologies and traditional waterfall project methodologies
- Real-world experience managing Global Billing operations
- Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module
- The ideal candidate will have 15 or more years of expertise in Billing and SAP BRIM on implementation projects of various sizes and subject matters
- Additional beneficial skills include:
- Enterprise Business Solutions, specifically SAP projects
- ITIL / ITSM practices and methodologies
Education Requirements
- Bachelor s degree in business management or information systems
- Equivalent combination of education and/or experience may be accepted
Skills Needed
Expertise in Billing and SAP BRIM on implementation projects of various sizes and subject matters Required 15 Years
SAP-BRIM systems expert specializing in high volume consumption-based billing specializing in end-to-end implementations Required
Experience with end-to-end Order-to-Cash business process design and implementation, identifying areas for improvement Required
Exp. leading workshops to document requirements & write functional spec. on multiple SAP-BRIM / FICA implement. projects incl. SOM, CI, CM, CC & FICA Required
Experience managing Order-to-Cash work streams keeping teams on track and budget Required
Experience with hands-on use configuration for pricing, rating, billing, and invoicing functions of SAP-BRIM CC, CM, CI Required
Hands-on use of configuration of dunning and collection methodologies of SAP-FICA Required
Automation Test process design and config for SAP-BRIM implementation Required
Ability to understand complex, B2B contracts and how they d be represented in configurable billing/financial systems Required
Experience with Agile Project methodologies and traditional waterfall project methodologies Required
Real-world experience managing Global Billing operations Required
Bachelor s degree in business management or information systems; equivalent combination of education and/or experience may be accepted Required