Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 18 Month(s)
No Travel Required
Able to Provide Sponsorship
Skills
EKS (Kubernetes on AWS)
EC2
Terraform
Python
S3
(Control Tower
EKS
S3)
Cloud Operations SME (AWS)
Job Details
We re seeking a hands-on Cloud Ops Subject Matter Expert to manage and operate a 100% AWS cloud environment. This is an operational role (minimal/no DevOps) focused on day-to-day platform management, incident remediation, and maintaining SLAs. The work includes routine operational troubleshooting, ticket remediation, patching/backups, cost cleanup, migrations, and implementing change controls.
Key responsibilities
- Manage AWS environment using Control Tower, EKS, EC2, S3 and related services.
- Triage and resolve ServiceNow tickets (OS-level and cloud-level troubleshooting, vulnerability remediation) and meet SLA requirements.
- Commission / decommission cloud resources and manage lifecycle activities.
- Plan and execute DR activities with application teams; respond to RCAs and implement corrective actions.
- Perform backups, patching, and maintenance of instances and cloud resources.
- Carry out cloud migration and site externalization tasks.
- Perform cleanup, cost-optimization analysis, and implement cost-saving measures.
- Build small automations and PoCs to improve operational efficiency.
- Create and implement change controls; maintain thorough documentation and standards.
- Collaborate with Windows and Linux platform engineers for OS-level troubleshooting.
Required technical skills
- AWS Control Tower (operational governance)
- EKS (Kubernetes on AWS) administration and troubleshooting
- EC2 instance lifecycle, patching, performance troubleshooting
- Terraform infrastructure as code for provisioning and change management
- Python scripting/automation for operational tasks
- S3 lifecycle, permissions, and security best practices
- Strong Windows and Linux troubleshooting skills (OS-level diagnostics)
- Experience working with ServiceNow (ticketing, SLAs, change management)
- Familiarity with vulnerability remediation workflows and security patching
Nice-to-have
- Experience with cost-optimization tools and AWS billing insights
- Familiarity with additional AWS services (RDS, CloudWatch, IAM, GuardDuty)
- Prior experience running DR exercises and post-mortem RCA work
- Experience building operational runbooks and playbooks
Qualifications & level
- Senior-level Cloud Ops SME (recommended 7+ years total IT/cloud experience; demonstrable AWS operations experience)
- Strong hands-on track record must be able to demonstrate real, practical experience during phone screening and technical evaluation
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