IT - Technology Lead | Data On Cloud - Platform | AWS

  • Denver, CO
  • Posted 24 days ago | Updated 20 hours ago

Overview

On Site
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 5 month(s)

Skills

Rest API

Job Details

Job Title: Lead Provisioning Analyst / Support Specialist
Location: Denver, CO 80202 (Hybrid 4 days onsite, 1 day remote)

Job Description

We are seeking experienced Lead Provisioning Analysts / Support Specialists to join our team in Denver, CO. This role requires strong technical skills, the ability to lead offshore teams, and a deep understanding of telecom provisioning flows. The ideal candidate will have hands-on experience in Java development, API integrations, and writing complex SQL queries.

Key Responsibilities

  • Manage and track fallout assignments, ensuring completion within SLA.

  • Lead efforts to identify, track, and resolve process and system issues.

  • Perform root cause analysis and define automated solutions for recurring problems.

  • Serve as the primary liaison between onshore and offshore teams to facilitate effective knowledge transfer.

  • Drive identification and implementation of resolution steps for provisioning and order flow errors.

  • Collaborate across teams to improve order fulfillment and provisioning systems.

Required Skills

  • Strong SQL and Oracle PL/SQL expertise.

  • Experience with DocumentDB (AWS) and writing complex database queries.

  • Proficiency in REST APIs, Web APIs.

  • Hands-on experience in Java, Spring Boot, and Microservices architecture.

  • Familiarity with Splunk for dashboard creation and log analysis.

  • Experience with software tools such as BMC Remedy, Jira, Cherwell, and other ticketing systems.

  • Telecom industry experience, particularly in provisioning for HSD, Voice, and Video.

  • Experience leading offshore teams (minimum 5 members).

Basic Qualifications

  • Bachelor's degree in Engineering, Information Technology, Computer Science, or a related field.

  • Minimum 5 years of experience in Application/Provisioning Support or Telecommunications.

Preferred Qualifications

  • Strong understanding of order orchestration, inventory management, and service activation systems.

  • Highly organized with strong attention to detail.

  • Strong communication skills both written and verbal.

  • Experience with Visio or similar diagramming tools.

Best Regards,

RAHUL NEGI| SYSMIND, LLC

Phone: | Ext. 3517

E-mail:

LinkedIn:

Website: ww.

Address: 400 Alexander Park Street 103, Princeton, NJ 08540


SYSMIND LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. We promote and support a diverse workforce at all levels in the company. All job offers are contingent upon completion of a satisfactory background check and reference checks. Additionally passing the drug test may also be required. All contractors intending to work on SYSMIND's W2 are "at will" employees.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.