Configuration Manager

Location: Hybrid from Alexandria, VA

Years Experience: 7 years Professional Experience

Education: Bachelor s Degree Required

Clearance: Applicants must be able to obtain and maintain a Public Trust security clearance. United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance.

Required Certifications:

• Preferred certifications may include ITIL, ServiceNow, and/or Microsoft focused certifications.

Key Skills:

• Experience managing deployments via Azure pipelines.
• Experience with version control systems, software development lifecycle (SDLC), and change management.

Responsibilities

• Defining and documenting the configuration items (CIs) within the IT environment, including hardware, software, and network components.
• Coordinating changes to configuration items to ensure that only authorized modifications are implemented.
• Ensure configuration management policies are followed.
• Conduct audits and verifications to ensure that the configuration items are correctly implemented and maintained.
• Coordinating changes to the IT environment to minimize disruption and ensure that changes are properly tested and documented.
• Supporting the government with change and release management of new or updated software and hardware components, ensuring proper testing and deployment.
• Maintaining detailed documentation of configuration items and providing regular reports on the status and performance of the IT environment.
• Automatically provisioning and de-provisioning virtual machines, storage, and network components based on demand, while leading the development of infrastructure-as-code solutions.
• Streamlining application and update deployments using automation tools to ensure timely and issue-free rollouts.

Qualifications

• Must be able to obtain and maintain a Public Trust security clearance.
• 7+ years of professional experience.
• Bachelor s degree in information technology or related field or equivalent professional experience.
• Will need to be able to be onsite at NCUA facility as needed, located in Alexandria, VA; otherwise, the role is able to be performed remotely when NCUA site attendance is not required.
• Experience with version control systems, software development lifecycle (SDLC), DevOps automation, and change management.
• Experience managing deployments via Azure pipelines.
• Current or previous release management experience desired.
• Experience defining and documenting the configuration items (CIs) within the IT environment, including hardware, software, and network components.
• Experience maintaining detailed documentation of configuration items and providing regular reports on the status and performance of the IT environment.
• Preferred certifications may include ITIL, ServiceNow, and/or Microsoft focused certifications.
• Strong analytical and problem skills.
• Familiarity with federal standards and regulations, and the ability to ensure compliance.
• Excellent written and verbal communication abilities.
• Demonstrated ability to collaborate with cross-functional teams across IT and business units.
• Must be detail oriented.
• Customer service oriented.