Overview
Skills
Job Details
Position: Senior Oracle Exadata DBA - Service Delivery Manager - DBA Services
Location: Dallas, TX /Remote
Duration: Full Time
Rate: $ Open/Year
Job Description:
Position Overview
The Service Delivery Manager (SDM) will lead managed Oracle DBA services for external enterprise clients, combining strategic client management, SLA governance, and hands on technical expertise as an Oracle DBA. This dual role ensures clients receive proactive, high performance database operations within a fully managed services model.
Key Responsibilities
Managed Service Delivery Leadership (60%)
Oversee end to end managed Oracle DBA service delivery across multiple client environments (SLAs, KPIs, service reports).
Build and maintain strong strategic relationships with client stakeholders and act as their escalation point.
Lead a global team of managed Oracle DBAs, ensuring consistent, SLA compliant performance.
Drive monthly/quarterly service review meetings, governance updates, and continuous service improvement plans.
Coordinate with cross functional teams (cloud, DevOps, security, networking) for smooth, integrated operations.
Manage operational budgets, utilization targets, capacity planning, and resource allocation.
Implement and monitor service centric automation frameworks for onboarding, scaling, and maintenance.
Oracle Exadata DBA Technical Contribution (40%)
Execute complex Oracle DBA tasks in client managed environments: installations, upgrades, patching, RAC/ASM/Data Guard setups.
Optimize multi tenancy and resource usage across on prem and cloud infrastructures (OCI, AWS, Azure).
Design/maintain automation for deployment, tuning, backups, monitoring, and alerts using Shell, Ansible, Terraform.
Oversee high availability and disaster recovery architectures across client database landscapes.
Rapidly respond to and resolve critical production incidents, supporting a 24/7 follow the sun model.
Ensure compliance with client standards, regulatory mandates, and managed service SLAs.
Qualifications/Essential:
Bachelor s/Master s in CS, Engineering, or related field.
15+ years in Oracle DBA roles; 10 +years in Service Delivery or Managed Services leadership.
Demonstrable experience managing client relationships and SLA performance in a managed services context.
Deep expertise: Oracle RAC, ASM, RMAN, Data Guard, GoldenGate, across versions 11g 19c+.
Proficiency with OCI, AWS RDS/Autonomous, or Azure DB managed platforms.
Experience with ITSM/ESM tools (e.g., ServiceNow, Jira), and monitoring platforms (Oracle OEM, Dynatrace, Zabbix).
Strategic SLA ownership, governance, and real time issue resolution capability.
Oracle Exadata Database Machine Administrator with Patching, Tuning experience
This position is a senior Oracle and Oracle Exadata Database Administrator (DBA) in a centralized database administration team, which provides support in test/production environments.
The DBA is mainly responsible for maintaining highly visible production databases.
Responsibilities include designing, installing, upgrading, patching, tuning, monitoring and troubleshooting databases with large amounts of data
Good understanding of Exadata Architecture
Clear understanding of Exadata features
Solid exposure of Exadata hardware
Desirable:
Oracle Certified Professional (OCP)
ITIL v4 Foundation or higher
Certifications in cloud-hybrid DB platforms or security (e.g., AWS Database Specialty)
Core Competencies
Client-First Mindset: Build trust through transparency, proactive communication, and service excellence.
Operational Leadership: Forecast demand, manage budgets, escalate properly, and optimize resource use.
Technical Depth: Expert-level Oracle DBA capability in high-availability and cross-cloud environments.
Automation Focused: Develop ideation-to-delivery frameworks for infrastructure-as-code and resilience.
Cross-Functional Collaboration: Work effectively across technical and client-facing teams with clarity and urgency.
Continuous Improvement: Use service analytics and post-mortems to enhance performance and minimize disruptions.
Management of large, multi client, Oracle database estates in mission critical production
Leadership in managed service domain with direct impact on client outcomes
Access to cutting edge cloud, automation, and AI-driven DBA tooling
Competitive compensation with performance bonus and professional development
Collaborative, client-centric, and forward-thinking workplace
Please send your resume in word format, following details to or call me @ for more information:
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