Project Manager - I

Contract Job Description

The Project Analyst, Base Loyalty & Insights is a member of the Base Management & Strategy team and primarily responsible for architecting, managing and analyzing special programs and promotions targeted primarily to the high-value and mover segments of 30 million residential customers.

Core Responsibilities

• Initiates and maintains programs to improve customer retention, including but not limited to proactive retention efforts and special projects supporting Mover churn reduction.
• Maintains coordinated effort across org to continuously prioritize roadmap items, and facilitates execution within needed timeline.
• Collaborates with the Business Intelligence team and other analytics leads to define requirements and analyze complex data sets.

• Translates data and insights into cohesive presentations for executive leadership.
• Builds strong relationships with internal stakeholders that are necessary to influence the execution that drives and sustains the business.

• Leads with positivity and a well-established growth mind-set.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Other duties and responsibilities as assigned.

Qualifications

• Field of study Business, math, statistics, economics or marketing
• 2-5 years of Project management related experience
• 2-5 years of SQL and Tableau experience
• Ability and active willingness to manage a complex workload with multiple priorities and tight deadlines while remaining focused on measuring results and improving performance.
• Self-starter with the ability to work independently, thrive under pressure, and flourish in ambiguity.
• Outstanding verbal and written communication skills including the poise and presence to present to executive leaders.