Case Management Specialist

Job ID: IN-777244

Onsite/Local Case Management Specialist with MS Adobe/webinar/conference, laws/rules/regulations Public Health & Healthy Homes (410 IAC 29) experience

Location: Indianapolis, IN (Indiana Department of Health Acute Care (AC))
Duration: 12 Months

Skills:
Proficiency in Microsoft Office, Adobe, webinar/conference call technology. Required
Strong organizational skills. Required
Ability to adapt to change. Required
Ability to solve complex problems. Required
Ability to develop & foster strong relationships with various stakeholders. Required
Ability to think critically. Required
Prior experience communicating effectively, both orally and writing, to families, local health department personnel and physicians. Highly desired 2 Years
Working knowledge of laws, rules and regulations relating to lead (heavy metal) and healthy homes (specifically 410 IAC 29) Highly desired 2 Years
Case management experience. Highly desired 2 Years
Bachelors Degree Desired

Job Description:
The contractor will support the state lead specialist in their role and later on, assigned a 20-40 county region of the state as their assigned district. For that district, the contractor will work with IDOH staff and local health department staff to identify emerging lead issues and monitor cases of children with elevated blood lead levels (EBLL) to ensure they receive the case management support required.

Essential Duties/Responsibilities:
Track current EBLL cases in Indiana s state system, NBS, to ensure local health departments are providing case management services within mandated timeframes and closing cases as appropriate
Meet with IDOH Case Surveillance Program Manager weekly to review case loads, county issues, significantly elevated cases, and emerging issues
Work with IDOH s Data Analyst to identify whether changes in testing or EBLL frequency are indicative of underlying risk factors within your assigned district.
Work with Division Program Coordinators to ensure elevated blood lead levels requiring IDOH staff inspections are identified and assigned
Provide updates and technical assistance to assigned regional contacts on changes to Lead code and emerging issues
Periodic work directly with families to get required re-testing or home visit
Periodic travel out to counties in assigned district to meet with health department personnel
Attend and present at annual public health nurse meetings
Review and edit program guidance and grant applications

Job Requirements:
Working knowledge of laws, rules and regulations relating to lead and healthy homes (specifically 410 IAC 29)
Able to effectively communicate in an oral and written format to professionals and non-professionals
Strong organizational skills and the ability to track progress on cases in several dozen counties concurrently
Able to use the internet and traditional research sources effectively
Able to comprehend, develop, and document procedures involved in the work
Able to make decisions regarding data entry information within specific program area of work
Able to exercise good judgement related to sensitive information and ensure HIPAA confidentiality
Able to deal tactfully with a variety of individuals including colleagues, community leaders, government officials and representatives of environmental consulting firms
Proficiency in Microsoft Office, Adobe, webinar/conference call technology
Interest in how lead exposure affects the health of families and the strategies employed to protect them

Supervisory Responsibilities/Direct Reports:
Difficulty of Work:
Contractor will need to be able to track progress on several hundred cases over the course of a program year and communicate with families, local health department personnel, and physicians as needed. The ideal cantidate for this job has excellent self-organization skills and is willing to develop and grow a thorough understanding of lead toxicity, case management, and support services in Indiana. Knowing how and when to escalate issues will be critical as follow-up or movement may take several attempts with peers, families, or physicians

Responsibility:
Contractor will be trained on state case management system and provided training as needed on state code and requirements. Goals are set in partnership with the Lead Surveillance Program Manager and work is largely done independently with weekly and monthly follow-up from Divisional leadership. Work is reviewed periodically to ensure services are being provided in accordance with established timeframes.

Personal Work Relationships:
Contractor interacts with supervisor, agency personnel and the public to furnish and receive information and ensure information is recorded appropriately in respective databases. This individual is expected to participate in Divisional and Program staff meetings providing feedback on processes and areas for improvement.

Physical Effort:
The work is performed in a standard office environment, typically in a seated position. Daily work will involve phone calls and video calls with staff and stakeholders throughout the state. Work will involve extensive use of hands, fingers and eyes and may include limited filing.