Overview
Skills
Job Details
Job Title: Identity & Access Management (IAM) Operations
Location: Remote
Duration/Term: Long Term Contract
Job Responsibility:
- Responsible for leading IAM managed services team Maintaining proper communication channels with customer SPOC and providing regular updates on project and issues
- Good hands on experience in working with solutions such as Imprivata OneSign, Okta SSO & MFA, MS Entra ID & AD Authentication and similar solutions
- Work on identifying remediation steps for redundant issues, and provide guidance to L2 and L1 teams for IAM solutions
- Responsible for participating in and analysing results of client Advisory engagements for identifying critical technical components and strategies required for successful IAM Gap remediation Application On-boarding to MFA and SSO Solution
- Fixing errors and providing auditing and reporting for SSO and MFA.
- Modifying the MFA policies as per the SOPs defined.
- Monitoring and configure certificates for SSO enabled applications.
- Demonstrate a general knowledge of market trends and competition Incident management- Troubleshooting for incidents escalated from L2 Change management, Problem management and Root Cause analysis
Skills and Qualification:
- Good knowledge on IAM solutions
- Good experience in driving managed operations engagements for customers Delivery excellence Automation, Continuous improvement, Value add initiatives and internal compliances, Contractual obligations, SLA parameters, etc.
- Operational Excellence - Build teams and manage people parameters like Utilization, Attrition, Hygiene and internal compliances Customer Management Establish relationship at multiple levels in customer organization
Key Skills: Imprivata OneSign, Okta, MS Entra and AD authentication, IAM, PAM
VDart Group, a global leader in technology, product, and talent management, empowers businesses with comprehensive solutions through our four distinct, industry-leading business units. With a diverse team of over 4,000 professionals across 13 countries, we deliver strong results across various industries, including Fortune 500 companies
Committed to "People, Purpose, Planet," we prioritize social responsibility and sustainability, as evidenced by our Eco Vadis Bronze Medal Certification and participation in the UN Global Compact
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