Business Analyst

Summary:

The Analyst, Business supports the organization by analyzing requirements, identifying opportunities, and recommending solutions that enhance business operations and meet organizational objectives.

Essential Job Duties and Responsibilities:

• Assess current practices and functions, collect information, and analyze industry trends to align with organizational goals.
• Evaluate existing business structures and operational functions to identify areas for improvement.
• Recommend and provide insights for new projects and programs based on organizational needs.
• Analyze and study existing systems and products to recommend enhancements.
• Gather critical information from meetings with various stakeholders; analyze, summarize, and present findings in technical reports.
• Communicate insights, requirements, and plans effectively to cross-functional teams and management.
• Provide guidance and mentorship to junior staff as needed.
• Handle moderately complex issues independently; escalate more complex issues to higher-level staff.
• Collect, document, and communicate business requirements to development teams.
• Maintain a solid working knowledge of business operations and industry practices.
• Comply with all company policies and procedures.
• Maintain regular and punctual attendance.

Other Job Duties and Responsibilities:

Performs other related duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Strong knowledge of business structures and operational processes.
• Proficient in Microsoft Office applications (Excel, Access, Word, Outlook); advanced proficiency in Excel required.
• Strong organizational skills with keen attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Effective problem-solving and resolution skills.
• Strong collaboration skills with the ability to build and maintain professional relationships.
• Practical knowledge of the job area obtained through advanced education and hands-on experience.

Education and/or Experience:

• Bachelor's Degree from a Four (4) year College or University
• Two (2) to four (4) years of relevant experience required.
• Mortgage industry knowledge is a plus