Sr. ServiceNow Engineer

Overview

Hybrid
Depends on Experience
Contract - W2
No Travel Required

Skills

ServiceNow
Software Engineer
GRC/IRM
Configuration Management Database (CMDB)

Job Details

Luna Data Solutions, Inc. is seeking a highly motivated and skilled Senior ServiceNow Developer/Consultant for a long-term contract worked onsite in Austin, TX.

***Please note: Candidates must be able to work on a W2 basis unencumbered AND currently reside in the Austin, TX Metropolitan area to be considered.***

Work to Be Accomplished:
As a ServiceNow Senior Developer/Technical Consultant, you will be responsible for development, core configuration, administration, maintenance, support, and technical expertise ServiceNow Governance, Risk, and Compliance/Integrated Risk Management implementation. You have a purposeful mindset and the ability to provide excellent customer service. If selected, your duties may included by not be limited to, the following:

  • Implementing Governance, Risk, and Compliance/Integrated Risk Management (GRC/IRM) in instances of ServiceNow
  • Driving process and requirements discussions including demonstrations of application capabilities
  • Providing architectural recommendations and guidance and designing overall technical solution
  • Configuring core platform updates and enhancing Configuration Management Database (CMDB) to support GRC/IRM
  • Developing to implement GRC/IRM including the following modules:
  • Policy and Compliance
  • Advanced Risk Management
  • Audit Management
  • Continuous Authorization Monitoring
  • Privacy Management
  • Workspace configuration
  • Performance Analytics, Reporting, and Dashboards
  • Updating/building integrations with other systems as identified to support GRC/IRM processes
  • Supporting, driving, and documenting all SDLC activities including:
  • Technical Design Document including Requirements Traceability Matrix
  • UAT remediation
  • Knowledge transfer documentation and sessions to steady state support team
  • Developing scripts, workflows, and flows on the ServiceNow platform to automate tasks and integrations
  • Developing and managing integrations between ServiceNow and third-party systems (REST, orchestration, and other relevant methodologies)
  • Building out modules, customizations, and configurations based on customer requirements
  • Providing alternatives to customizations by exploring out-of-the-box capabilities and configuration
  • Collaborating with existing ServiceNow Technical team to provide transition of day-to-day support and maintenance of application
  • Working on enhancements to GRC/IRM modules from project backlog and new functionality as needed by business

Minimum Years of Experience, Skills, and Qualifications:

  • 4 years of experience implementing GRC/IRM
  • 3 years of experience implementing CAM
  • 4 years of experience JavaScript, Jelly Scripting, Glide, HTML, XML and/or JSON
  • 3 years of experience designing requirements
  • 3 years of experience / familiarity / training with Service Oriented Architecture and web services integration (SOAP, WSDL, REST)
  • GRC Integrated Risk Management Implementer certification
  • System Administrator for ServiceNow certification
  • 3 years of experience with Development and Administration in ServiceNow GRC/IRM

Preferred Skills and Qualifications:

  • 3 years of experience in Development and Administration in ServiceNow ITSM, ITBM, FSM, Service Catalog
  • ServiceNow Application Developer Certification

What We Offer:

  • Opportunity to work on a highly innovative team with cutting edge technology
  • Great opportunity to make a big impact and take ownership on technology initiatives
  • Altruistic work
  • Competitive compensation and benefits including health, dental, vision, life and accident insurance, short-term disability insurance and more!

Luna Data Solutions, Inc. provides equal employment opportunities to all employees. All applicants will be considered for employment and prohibits discrimination and harassment of any type without regard to age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status.

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