Overview
On Site
24/hr - 28/hr
Full Time
Skills
Problem Solving
WAN
Microsoft
Microsoft Certified Professional
Remote Support
Computer Hardware
Laptop
Tablet
Smartphones
Active Directory
BMC Remedy
LANDesk
Microsoft Office
Microsoft Excel
Microsoft Outlook
Internet
Customer Service
Microsoft Windows
Hardware Troubleshooting
Printers
Computer Networking
LAN
Technical Support
Media
Documentation
Inventory Management
Collaboration
Communication
Service Desk
Job Details
Our client, a leading K-12 educational organization in North Metro Atlanta (Alpharetta, Milton, Roswell, Johns Creek), is seeking multiple Desktop Technical Support Consultants for a long-term contract role. In this position, you'll leverage your expertise in enterprise desktop support, Windows environments, and classroom technology to provide onsite IT assistance across schools and district facilities.
This is an opportunity to be part of a mission-driven team that directly impacts students and teachers every day. If you enjoy solving problems, engaging with end-users face-to-face, and keeping technology running smoothly in a dynamic environment, this role is for you. You'll gain exposure to a broad range of technologies-hardware, software, and networks-while contributing to a highly collaborative IT team. The role offers stability, growth, and variety in your day-to-day work, plus mileage reimbursement for travel across sites.
Contract Duration: 9+ Months (extensions likely)
Required Skills & Experience
What You Will Be Doing
Tech Breakdown
Daily Responsibilities
This is an opportunity to be part of a mission-driven team that directly impacts students and teachers every day. If you enjoy solving problems, engaging with end-users face-to-face, and keeping technology running smoothly in a dynamic environment, this role is for you. You'll gain exposure to a broad range of technologies-hardware, software, and networks-while contributing to a highly collaborative IT team. The role offers stability, growth, and variety in your day-to-day work, plus mileage reimbursement for travel across sites.
Contract Duration: 9+ Months (extensions likely)
Required Skills & Experience
- 5+ years providing end-user support in an enterprise environment (Windows)
- Experience working with WAN/LAN environments
- Microsoft Certification (MCP, MCSE, or desktop support equivalent) preferred
- Strong hardware knowledge (desktops, laptops, tablets, smartphones, printers, projectors, smart boards, scanners, cameras)
- Familiarity with IT support tools (Active Directory, Remedy, LANdesk)
- Proficiency with MS Office Suite (Word, Excel, Outlook) and common internet browsers
- Reliable personal transportation for local travel (mileage reimbursement provided)
- Strong communication and customer service skills
What You Will Be Doing
Tech Breakdown
- 70% Windows Desktop Support
- 20% Hardware troubleshooting (devices, printers, classroom tech)
- 10% Networking / LAN support
Daily Responsibilities
- 80% Hands-On Technical Support (classrooms, offices, media centers)
- 10% Documentation and Inventory Management
- 10% Team Collaboration & Communication with Service Desk / Coordinators
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.