Data Systems Manager - Business Analysis

Office of the Illinois Secretary of State Alexi Giannoulias
Job Title: Data Systems Manager - Business Analysis
Division: Governance and Business Management
Union: IFT
Location: 501 S Second St, Springfield, IL - Sangamon County
Salary: Range $7,743 to $13,616 monthly - commensurate with experience.
Benefits:

Overview:

Acts as a Lead Business Analyst, overseeing multiple teams of Business Analysts (BAs) assigned to IT products and new projects. This leadership role will focus on developing a structured business analysis framework, ensuring alignment with business objectives, and optimizing IT project delivery in close partnership with the Project Management Office (PMO). The Senior IT Manager will build and manage a team of Business Analysts at various experience levels, assigning them strategically to IT products and initiatives to maximize efficiency, collaboration, and value delivery.

Duties and Responsibilities:

• Establish and lead a Business Analysis (BA) Practice, developing frameworks, methodologies, and standards to ensure consistency and quality across business analysis efforts. This includes collaborating with the Project Management Office (PMO) to integrate business analysis into project planning and execution, defining business capability models, workflows, and IT solution roadmaps to support decision-making, and advocating for the importance of business analysis in IT strategy, product development, and digital transformation initiatives.
• Lead and oversee a multi-tiered team of Business Analysts, ensuring the effective assignment of resources to IT products and new projects based on complexity, experience, and stakeholder needs. It involves developing career paths, mentorship programs, and training opportunities to grow and retain talent, while fostering a collaborative, high-performance culture that encourages knowledge sharing, professional development, and continuous improvement.
• Assign Business Analysts to IT product teams and new projects, ensuring continuous improvement, user engagement, and value realization through effective requirements gathering, stakeholder communication, and process optimization. It involves collaborating with IT Product Owners, Project Managers, and Enterprise Architects to translate business needs into actionable IT solutions, while driving the adoption of Agile and Waterfall methodologies and embedding business analysis best practices throughout all phases of project delivery.
• Serve as a strategic liaison between IT leadership, business units, and external stakeholders, facilitating executive-level discussions on business needs, process improvements, and technology alignment. It ensures that business analysis deliverables, such as requirements documentation, process models, and business cases, meet stakeholder expectations and guides Business Analysts in conducting stakeholder interviews, workshops, and process mapping exercises to support informed decision-making.
• Establish governance mechanisms for requirements traceability, impact analysis, and change management, ensuring alignment of business analysis processes with IT governance, compliance, and enterprise architecture frameworks. It involves implementing tools and techniques to measure the effectiveness and maturity of the Business Analysis Practice, while driving continuous improvement initiatives to enhance IT service delivery through lessons learned.
• Define and oversee the selection and adoption of business analysis tools such as JIRA, Confluence, SharePoint, and process modeling software, while implementing collaborative tools like MS Teams, Power Automate, Asana, and Trello to enhance documentation, workflow automation, and stakeholder engagement. Additionally, it involves identifying emerging technology trends and methodologies to improve the efficiency and effectiveness of business analysis practices.
• Perform other duties as assigned or as required.

Education and Experience:

Requires knowledge, skill and mental development equivalent to completion of four years college, preferably with courses in mathematics, statistics, or computer science and four years of progressively responsible professional experience in systems analysis, operations, software or a related data processing function.

Knowledge, Skills and Abilities:

• Requires extensive knowledge in computer hardware, software, communications or applications.
• Requires extensive knowledge of data systems applied research procedures and systems modeling.
• Requires working knowledge of management principles and practices.
• Requires ability to develop and manage a sophisticated function of a management information system.
• Requires ability to conduct subsystem assurances.
• Requires ability to resolve management problems through computer applications.
• Requires willingness to travel and possession of a valid Illinois driver's license as required by individual positions within the class.
• Requires the ability to lift and carry up to 25 pounds and push/pull up to 50 pounds.

Application Process:

• Please visit to apply by completing the online application; you may also upload a resume or other attachments as needed .
• Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
• Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ) or Springfield ).

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.