Overview
On Site
Full Time
Part Time
Contract - Independent
Contract - W2
Contract - of exten(s)ion
Skills
Help Desk Analyst 1
Job Details
Title: Help Desk Analyst
Location: Conyers, GA
Duration: Long Term
Interivew Type: WebEx
Required Skills.
- Bilingual - Spanish/English
- Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college.
- Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
- Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA's until resolved.
Thanks,
Bob.
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