Primary (Must have skills)* - To be Screened by TA Team | 4 6 yrs in Veeva Vault configuration, administration, and module expertise RIM
4 6 yrs designing or enhancing workflows, lifecycles, security, and automation
4 6 yrs handling complex issues, RCA, and L3-level triage
4 6 yrs performing release validations, sandbox testing, hotfix assessments, and deployment support
4 6 yrs in integration troubleshooting APIs, logs, connectors, external system flows
4 6 yrs supporting data operations quality checks, transformations, and migrations
4 6 yrs operating within ITIL-driven Incident, Problem, and Change Management processes
4 6 yrs building advanced Vault reports, dashboards, and data insights |
Job Description of Role* (RNR) - To be Evaluated by Technical Panel (Define it to give more clarity) | Key Skills:
We are seeking an experienced Veeva Vault L3 Technical SME to lead advanced troubleshooting, release governance, integration operations, and compliance oversight for Vault applications across RIM. This role requires deep technical expertise, strong analytical skills, and the ability to collaborate with cross-functional stakeholders. |
Soft skills/other skills - To be Evaluated by Hiring Manager (To define how this will be evaluated) | Communication Skills: Communicate effectively with internal and customer stakeholders
Communication approach: verbal, emails and instant messages
Interpersonal Skills:
Strong interpersonal skills to build and maintain productive relationships with team members
Provide constructive feedback during code reviews and be open to receiving feedback on your own code.
Problem-Solving and Analytical Thinking: Capability to troubleshoot and resolve issues efficiently.
Analytical mindset
Task/ Work Updates
Prior experience in working on Agile/Scrum projects with exposure to tools like Jira/Azure DevOps
Provides regular updates, proactive and due diligent to carry out responsibilities |
Expected Outcome | Ensure stable, compliant, and high-performing Veeva Vault environments
Reduce recurring issues through RCA-based permanent fixes
Improve release quality and readiness across all Vault environments
Strengthen integration reliability and data accuracy through proactive monitoring
Enhance system efficiency via optimized workflows and configurations
Deliver high-quality dashboards and insights to support business decision-making
Act as the go-to technical SME to guide teams and improve overall platform maturity |
Secondary Skills to be planned Post Hiring - Training Plan | Veeva Vault Admin or Domain Specialist Certifications
Working knowledge of GxP, validation requirements, and audit-readiness practices
Exposure to SQL/XML/API debugging and data model understanding
Experience coordinating with cross-functional global teams
Familiarity with Life Sciences business processes across Clinical, Quality, or Commercial |