Associate Director, Contract Operations & Administration (on-site)

Note: Need Only . (Full Time Role)

Position: Associate Director, Contract Operations & Administration (on-site) Location: Bridgewater, NJ - (Onsite) Full Time Role

Job Description:
The Associate Director of Biosimilar Contracting Operations will play a pivotal role in shaping our biosimilar and branded 505B2 (injectable) contracting operations strategy and process. This position entails significant influence over contract management and operational decision-making that directly impacts revenue and overall business performance. The Associate Director will oversee a team dedicated to contract operations, ensuring alignment across internal departments and external partners.

The ideal candidate will have a proven track record of influencing decision-making processes and achieving revenue impact through effective customer contract operations management. The candidate will be skilled in building and maintaining collaborative relationships with internal stakeholders to ensure alignment on contracting tactics and operational execution. Strong management and communication abilities are essential, as well as expertise in cross-functional collaboration. The candidate will be responsible for articulating a clear vision and objectives, executing deliverables within timelines and adapting proactively to evolving market dynamics. The candidate's leadership will drive both team success and strategic outcomes for the organization. This position will report to the Senior Director, Biosimilar Commercial Operations and will work closely with managers and leaders across other functional areas to ensure strategic alignment with overall company and division objectives.

Essential Functions: Contract Management Responsible for creating a Center of Excellence for biosimilar and branded 505B2 (injectable) contract management by working to understand current processes and create evolved processes to enhance efficiencies. New and existing contracts require accurate drafting and redlining; Cross collaboration with multiple internal stakeholders; Weekly performance reviews with applicable guidance to the field/customers; Maintenance of pricing governance approvals, and renewal review cycles
Customer Account Level Operations Management Drive the implementation of product access strategies and oversee the day-to-day customer contract operations for key accounts, and direct clients. The candidates' decisions will directly influence revenue generation and customer satisfaction.
Internal Alignment Proactively foster collaboration with internal functional teams, including legal, compliance, finance, auditing, IT, market access, pricing, marketing and warehouse operations. Develop, refine and optimize processes and systems to ensure strategic alignment and successful execution of biosimilar contracts.
Team Leadership - Manage a dedicated US-based and offshore team, provide guidance and support to drive high performance and accountability. Empower the team to excel in customer contract operations and lead a culture of continuous process and system improvements.
Operational Success - Ensure timely review and distribution of contract requests through process implementation and team management; maintain accuracy in contract loads and collaborate with the Revenue team on price and rebate structures. Strategic oversight will be critical to achieve operational excellence.
3PL Management - Manage and enhance relationships with 3PL for product management to ensure timely customer setups and efficient product distribution. Conduct daily status calls to monitor shipping schedules, address challenges such as inclement weather and ensure prompt resolution. Collaborate closely with the field sales team to align on new and existing customer requests, guaranteeing that customer needs are met swiftly and effectively while maintaining optimal inventory management.
Education:
Bachelors Degree (BA/BS) relevant field (e.g. business or economics) - Required

Experience:
10 years or more in Pharmaceutical/biotech contract operations, contract administration and contract management
3 years or more in Collaborating directly with legal teams and attorneys; and field sales leaders

Skills:
Able to rapidly develop and maintain successful relationships with leaders and decision makers most likely at C-Suite level. - Advanced
Strong negotiation skills. - Advanced
Able to work well under pressure and in appreciation of pre-defined and often aggressive timelines. - Advanced
Excellent written, organizational and verbal communication skills a must. - Advanced
Computer literate with MS Office products including PowerPoint, Word, and Excel. - Advanced
Understanding or background in biosimilar pharmaceutical products. - Intermediate
Leadership skills. - Intermediate

Specialized Knowledge:
Microsoft Office - PowerPoint, Word, Outlook, Advanced Excel skills
Strong technical skills in applications such as MS Excel, MS PowerPoint, MS OneNote and other Microsoft Office suite tools

Thanks & Regards
Mahesh