Business Analyst - (Only Locals in FL : Onsite)

Title : Business Analyst
Location : Tallahassee, FL
Duration : 12+ Months
Client : State of FL - Onsite Description :

2.2 Specific Knowledge, Skills, and Abilities (KSAs)

• A minimum of 3 years of IT and business analysis experience.
• Knowledge of leveraging both IT solutions and business process improvements.
• Must demonstrate expertise in process management, business systems requirements definition, and testing.
• Knowledge of methods of data collection and analysis.
• Knowledge of process engineering principles and practices.
• Proven communication skills, both orally and in writing, with technical and non-technical staff, and all levels of management.
• Skilled with Azure DevOps, Microsoft Visio, SharePoint, the Microsoft 365 Office Suite, and familiar with business analyst software tools.
• Must possess strong analytical and problem-solving skills.
• Ability to communicate complex ideas to technical and non-technical staff, as well as all levels of management, both orally and in writing.
• Ability to elicit requirements using interviews, document analysis, requirements workshops, surveys, and site visits.
• Ability to map business processes, use cases, tasks, and workflows.
• Ability to test custom software and manage bug fixes using the defect life cycle.
• Ability to establish and maintain effective working relationships with others.
• Ability to work independently and in a team to meet deadlines.
• Ability to plan, organize, and coordinate multiple work assignments.
• Ability to organize data into logical formats for presentation in reports, documents, and other written materials.
• Ability to conduct fact finding research.
• Ability to collect, evaluate, and analyze data to develop alternative recommendations, solve problems, document workflows, and other activities relating to the continuous improvement of processes.
• Goal oriented, action focused, pragmatic, and self-disciplined.
  Skills :

1. Primary Job Duties and Tasks

• Work under the direction of the Agency s designated project manager. Participate in and lead activities as directed by the Agency.
• Comply with Division of IT processes and standards. Work products and documentation will be in the Agency ISDM template format and will comply with the Florida Department of
• Management Services Florida Digital Service, Chapter 60GG-1, Florida Administrative Code.
• Work on large, complex projects that have an enterprise-wide impact.
• Work as a project team member on one or more projects involving multiple business areas and/or state agencies.
• Elicit, identify, analyze, and document business processes and requirements for business units and/or sister agencies. Translate business requirements into user stories and/or functional requirements. Document requirements and/or user stories and other work items in Azure DevOps. Design user interface screens.
• Analyze the business processes and make recommendations for business process improvements. This requires a high level of understanding of the organization s business systems and processes.
• Provide estimates of work hours to complete tasks.
• Serve as the primary liaison between internal and external users and technical resources to translate business needs into technical requirements.
• Understand technical problems and solutions in relation to the current, as well as the future business environment.
• Develop meeting summaries, requirements documentation, screen designs, and other project documentation within required timeframes.
• Develop and maintain test plans and test cases.
• Lead testing efforts for each release in dev and beta environments.
• Coordinate with the functional owner and developers to research anomalies, identify root causes, and troubleshoot through resolution.
• Capture and document metrics in support of the user acceptance testing and recommend improvements.
• Create and manage SQL queries and analyze data to respond to ad hoc requests, troubleshoot, test, or investigate anomalies, as needed.
• Assist in the completion of status reporting and escalation of issues to management.
• Adapt to changes in daily work plans based on customer support needs.
• Adhere to all security policies and procedures in the use of the Agency network and resources.
• Abide by AHCA security policies when accessing the Agency s buildings and systems.