| Job Description |
Position Summary
We're seeking a detail-oriented Technical Writer to support a county-wide effort to update and standardize approximately 300 internal job aids. This project focuses on applying a new document template, ensuring content clarity, and validating accessibility compliance. The role is perfect for someone who enjoys making technical content clean, consistent, and user-friendly-and is passionate about inclusive design. Key Responsibilities -
Apply existing content into standardized Microsoft Word templates -
Edit job aids for clarity, consistency, and plain language -
Conduct accessibility checks (e.g., heading hierarchy, alt text, contrast) -
Collaborate with subject matter experts (SMEs) to clarify content and apply revisions -
Finalize documents and prepare for SharePoint publishing -
Track and report document status and progress Required Skills and Experience -
Strong writing and editing skills -
Proficiency in Microsoft Word and document formatting -
Familiarity with digital accessibility principles (Section 508, WCAG 2.1) -
Experience using Adobe Acrobat Pro to validate accessibility in exported PDFs, including use of the Accessibility Checker, Tags panel, and Reading Order tools -
Ability to follow templates and content guidelines with high attention to detail -
Basic experience using screen readers or assistive tech for accessibility checks -
Strong time management and organizational skills -
Clear written and verbal communication Preferred Qualifications -
Experience updating or editing instructional or technical content (e.g., job aids, user guides, Standard Operating Procedures) -
Familiarity with plain language best practices -
Experience working with cross-functional teams or subject matter experts -
Knowledge of SharePoint or document publishing workflows -
Experience with CommonLook or other advanced PDF accessibility tools -
Understanding of PDF tagging and remediation workflows using Adobe Acrobat Pro -
Interest in training, adult learning, or IT education environments |