Overview
On Site
USD 18.00 - 20.00 per hour
Full Time
Skills
Laptop
Service Desk
SLA
Incident Management
Documentation
Training
Operating Systems
Management
Printers
Research
Communication
Microsoft Operating Systems
iPhone
iPad
Network
CompTIA
Microsoft
Remote Support
Asset Management
Inventory
Computer Hardware
Active Directory
Microsoft Office
Microsoft Windows
Group Policy
System Integration Testing
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Description
The Client Engineer I is responsible for being tier I support in troubleshooting of advanced IT related problems including in-house and 3rd party software applications to IT hardware.
Essential Functions:
Image and assist in deployment of desktops, laptops, iPhones and iPads as needed for new hires, role changes and hardware swaps
Research, resolve and respond to problems/requests received from the IT Service Desk in a timely fashion and in accordance with the end user service level agreement
Perform after hours on-call duties
Log all calls in the Incident Management System
Publish support documentation to assist staff with request for information and provide staff training if required
Setup, disconnect, reconnect and move computers, phones and peripherals complying with enterprise standards
Documents, maintains, upgrades or replaces hardware, software systems and licenses
Assists in maintaining companies Operating System images
Assists in managing network printers
Assists in tracking and updating the movement of IT assets
Assists in maintaining hardware and software inventories
Research and evaluate solutions for hardware and software
Perform any other job duties as requested
Education and Experience:
High School Diploma or GED is required
Associates degree is preferred
Zero to three (0-3) years of experience supporting a minimum 100 user computing environment is preferred
Competencies, Knowledge and Skills:
Excellent communication skills
Excellent organization skills
Strong knowledge of Microsoft operating systems and Microsoft Office
Technical knowledge of PC hardware, iPhone and iPads
Basic Active Directory knowledge
Network troubleshooting
Knowledge of software and hardware deployment tools required for deploying images in a enterprise environment
Basic knowledge of Group Policy
Licensure and Certification:
CompTIA A+ or Microsoft Certified Desktop Support Technician is preferred
Skills
asset management, asset inventory, Desktop, hardware support, Windows, hardware, imaging, troubleshooting, active directory, microsoft office, windows 10, deployment, group policy
Additional Skills & Qualifications
Working Conditions:
General office environment; may be required to sit or stand for extended periods of time
May be required to work a flexible schedule in order to meet the needs of the business, including evenings, weekends, and on-call hours
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dayton,OH.
Application Deadline
This position is anticipated to close on Aug 9, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
The Client Engineer I is responsible for being tier I support in troubleshooting of advanced IT related problems including in-house and 3rd party software applications to IT hardware.
Essential Functions:
Image and assist in deployment of desktops, laptops, iPhones and iPads as needed for new hires, role changes and hardware swaps
Research, resolve and respond to problems/requests received from the IT Service Desk in a timely fashion and in accordance with the end user service level agreement
Perform after hours on-call duties
Log all calls in the Incident Management System
Publish support documentation to assist staff with request for information and provide staff training if required
Setup, disconnect, reconnect and move computers, phones and peripherals complying with enterprise standards
Documents, maintains, upgrades or replaces hardware, software systems and licenses
Assists in maintaining companies Operating System images
Assists in managing network printers
Assists in tracking and updating the movement of IT assets
Assists in maintaining hardware and software inventories
Research and evaluate solutions for hardware and software
Perform any other job duties as requested
Education and Experience:
High School Diploma or GED is required
Associates degree is preferred
Zero to three (0-3) years of experience supporting a minimum 100 user computing environment is preferred
Competencies, Knowledge and Skills:
Excellent communication skills
Excellent organization skills
Strong knowledge of Microsoft operating systems and Microsoft Office
Technical knowledge of PC hardware, iPhone and iPads
Basic Active Directory knowledge
Network troubleshooting
Knowledge of software and hardware deployment tools required for deploying images in a enterprise environment
Basic knowledge of Group Policy
Licensure and Certification:
CompTIA A+ or Microsoft Certified Desktop Support Technician is preferred
Skills
asset management, asset inventory, Desktop, hardware support, Windows, hardware, imaging, troubleshooting, active directory, microsoft office, windows 10, deployment, group policy
Additional Skills & Qualifications
Working Conditions:
General office environment; may be required to sit or stand for extended periods of time
May be required to work a flexible schedule in order to meet the needs of the business, including evenings, weekends, and on-call hours
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dayton,OH.
Application Deadline
This position is anticipated to close on Aug 9, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.