Overview
Remote
$50 - $60
Contract - W2
Contract - 12 Month(s)
Skills
Technical Communication
Document Engineering
Technical Writing
Web Portals
Enterprise Software
Job Details
Position Overview
Primary Focus:
- Product and project documentation for enterprise software platforms
Industry Preference:
- Experience in nuclear or utilities sectors is a strong plus
Video Documentation:
- Experience with video documentation is helpful
Key Responsibilities
- Own strategy, planning, and execution of technical documentation with MadCap Flare
- Create and maintain user guides, integration guides, tutorials, installation manuals, and release notes
- Collaborate with engineering, product, and support teams
- Enforce best practices and style guides
- Conduct content reviews and audits
- Advocate for user clarity and accessibility
- Contribute to the design of the documentation portal
Technical & Tools Requirements
- MadCap Flare: Already built and implemented
- Other Tools: MS Project
- Version Control: Git preferred
- CI/CD Knowledge: Jenkins or similar tools preferred
Team & Collaboration
- Currently a sole writer role
- Cross-functional collaboration with engineering, product management, and support
Qualifications
Required:
- Bachelor s or Master s in Technical Communication, Engineering, English, or related field
- 8+ years of technical writing experience
- 2+ years in a senior or lead role
- Experience in Agile/Scrum environments
- Excellent writing and problem-solving skills
Preferred:
- Enterprise software experience
- Nuclear or utilities industry background
- Internal documentation / engineering enablement content
- Developer portal or knowledge base work
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