Help Desk Generalist

  • Eastsound, WA
  • Posted 18 days ago | Updated 9 hours ago

Overview

Remote
On Site
USD 28.00 - 36.00 per hour
Full Time

Skills

Help Desk
Project Management
Preventive Maintenance
Performance Management
Technical Support
Microsoft Office
Inventory
Computer Hardware
Adobe
Research
Collaboration
Workflow
Microsoft
System Administration
Firewall
Backup Administration
Disaster Recovery
Remote Support
Remote Access
Microsoft SharePoint
Management
Microsoft Windows
OS X
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET

Job Details

Description

Robert Half is seeking an IT Generalist to support a Nonprofit/Affordable Housing organization based in Washington (remote - Pacific Time hours). This role involves stepping in to provide technical support. The position is Remote and is a 3-4-month contract-to-hire opportunity with potential to convert to part-time permanent.

Apply today!

Job Details:

Schedule: 2-3 days/week (16-24 hours), Mon-Thurs preferred, between 7am-3pm PT

Duration: 3-4-month contract-to-hire.

Location: Remote, must be based in the U.S. and able to work PST hours

Job Responsibilities:
  • Provide remote general IT support across both Mac and PC environments
  • Set up and decommission user systems, including installing software before shipment
  • Troubleshoot connectivity, syncing, and general systems issues
  • Administer Microsoft 365, Teams, SharePoint, and OneDrive structures and users
  • Maintain inventory of IT hardware and software subscriptions (e.g., Adobe)
  • Research and propose solutions for office-to-cell phone connectivity
  • Recommend improvements for collaboration tools and document workflows


Requirements

  • Microsoft Systems Administration
  • Experience supporting security protocols including firewalls, automated backups, and disaster recovery
  • Ability to provide remote support and use remote access tools
  • Familiarity with SharePoint/Teams user and permission management
  • Comfortable with both Windows and macOS troubleshooting


Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Robert Half