Overview
Remote
Depends on Experience
Contract - Independent
Contract - 12 Month(s)
Skills
HL7
Salesforce.com Administration
Workflow
Dashboard
Data Management
Job Details
Key Responsibilities:
- System Administration: Manage user accounts, roles, profiles, permission sets, and security settings to ensure data integrity and compliance.
- Workflow Automation: Build and maintain flows, process builders, and approval processes to automate patient outreach, appointment scheduling, and care follow-ups.
- Data Management: Integrate Salesforce with EHR systems and other healthcare platforms; ensure accurate and secure data exchange.
- Reporting & Dashboards: Develop custom reports and dashboards to monitor patient engagement, operational KPIs, and clinical workflows.
- Release Management: Lead seasonal Salesforce release readiness, testing, and deployment of new features.
- Stakeholder Collaboration: Work closely with clinical, operational, and IT teams to translate business needs into technical solutions.
- Training & Support: Provide training and support to end-users, ensuring adoption and effective use of Salesforce tools.
Required Qualifications:
- 3+ years of Salesforce administration experience, preferably in healthcare.
- Strong understanding of Salesforce Cloud and CRM functionalities.
- Salesforce Administrator Certification (ADM 201) required.
- Experience with integration tools (e.g., MuleSoft, HL7 interfaces) is a plus.
- Excellent communication and stakeholder management skills.
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