Director, Human Factors Engineering and Human-Centered Design Specialist

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

The Device, Packaging and Process (DPP) function is a key component of Gilead's Pharmaceutical Development and Manufacturing (PDM) organization, providing a portfolio of technologies for selection and implementation by product teams. These technologies enable product teams to develop and execute a strategy to differentiate our products and ensure Gilead is highly competitive in commercial markets. As the Director, Human Factors Engineering and Human-Centered Design Specialist you will support innovation and early-stage development, helping drive project strategy based on human centered design and human factors principles and methodologies as well as lead initiatives to advance human-centered design practices within the organization.

Qualified candidates will focus on the development of devices and drug-device combination products such as pre-filled syringes and auto-injectors.

Specific Job Responsibilities

• Conduct qualitative and quantitative user research to gather insights on user needs, preferences, and behaviors. Analyze research findings to identify opportunities for product and user experience improvement and innovation. Present research findings to stakeholders and provide actionable recommendations.
• Develop and implement design strategies that prioritize user experience and accessibility, including creating personas, journey maps, and simulations to inform design decisions based on a deep and data-based understanding of the user experience and user needs.
• Develop design concepts for devices, packaging, and instructions and create concept sketches, illustrations, and prototypes.
• Use visual design principles to create instructional materials that are visually appealing and effective in conveying information and supporting safe and effective use of products.
• Lead or support human factors engineering (HFE) strategies and HFE activities for device combination product design and development from feasibility, clinical development, through registration, and post-market. This includes requirements definition, use-related risk analysis, formative usability studies, instruction and training development, and summative usability studies.
• Author HFE deliverables for device design history files and HFE sections for health authority submissions and written responses.
• Educate team members and other internal stakeholders on the HFE development process and approach.
• Interface and coordinate with HFE consulting firms to execute human factors engineering activities.
• Improve internal HFE processes at Gilead to ensure consistency, compliance, and efficiency.
• Ensure all HFE work is performed in accordance with SOPs and applicable regulatory requirements.

Required Education, Experience & Skills:

• A Bachelor's degree in biomedical engineering, industrial design, or a related scientific field with 12+ years of relevant experience, OR a M.S. degree with 10+ years of relevant experience
• Strong understanding of human-centered design principles and user research methodologies.
• Experience with conducting qualitative and quantitative user research.
• Proficiency in design tools (e.g., Adobe Creative Suite).
• Prototyping skills, including the ability to create physical and digital prototypes.
• Expertise in visual design principles, including layout, typography, and color theory.
• Experience with leading HFE efforts in support of combination product development and commercialization, including a working knowledge of human factors, design controls, and risk management regulations, standards, and guidance for medical devices and combination products.
• Excellent verbal, written, and interpersonal communication skills are required.
• Demonstrated ability to facilitate the interface with medical device vendors and HF consulting firms.
• Demonstrated ability to analyze data and identify relevant design updates.
• Must be able to write clear, concise, high-quality documents.
• Must be able to exercise judgment within areas of ambiguity as well as established procedures and policies in order to determine and take appropriate action.
• Experience managing team expectations for project timelines, including realistic timeline estimates for HFE activities.
• A deep knowledge of the regulatory and compliance requirements for HFE and combination product risk management.
• Ability to effectively collaborate with cross-functional teams and influence key stakeholders.

The salary range for this position is: $210,375.00 - $272,250.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

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* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

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