SELENIUM TOSCA QUALITY ASSURANCE LEAD

Selenium Tosca Quality Assurance Lead Needed
this role is in the HealthCare industry.

this role is long term contract position
this role is 100% remote fully remote.

As a Quality Assurance Analyst, under direct supervision, you will perform quality control audits, reviews, or monitoring of departmental operations functions including, but not limited to, claims, membership, customer service call center, workflow, processing support systems, procedures, documentation,

The skills for this role are automated testing skills, manual testing initially, selenium, tosca

You will also Identify problems, analyze cause and effect, and make recommendations for improvements.

Perform routine quality audits, reviews, or monitoring across various operations functions to ensure quality standards, procedures, and methodologies are being followed.

Recognize and document any potential fraud and abuse situations.

May provide one on one guidance to new hires upon completion of initial training.

Provide necessary feedback or coaching to operations and training areas on errors assessed so that additional training can be initiated as needed.

Compile data and generate reports for operations areas on quality performance.

Identify areas of weakness and communicate recommendations on changes and improvements to training materials.

Document findings of analysis and prepare recommendations for implementation of new systems, procedures, or organizational changes.

Assist with training documentation and development of new processes and procedures.

Remain current with all guidelines, work instructions,