Chatbot Agile Business Analyst

  • Charlotte, NC
  • Posted 1 day ago | Updated 2 hours ago

Overview

On Site
USD 51.50 per hour
Full Time

Skills

Product Ownership
Agile
Scrum
Writing
Stakeholder Management
Database
JIRA
Confluence
User Stories
Pipeline Management
Research
Analytical Skill
Business Strategy
International Business
Sprint
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Apex
Oracle Application Express

Job Details

Job#: 2075004

Job Description:

Now hiring an Agile Business Analyst to join a scrum team in Charlotte, North Carolina supporting Chatbot initiatives for the use of internal banking employees! This is hybrid on-site, a 12+ month W2 contract and pays a max of $51.50/hr on W2.

**Ideal Candidate: 5+ years Agile Business Analyst, Product Analyst or Product Owner with chatbot and financial industry experience --- if this is you, make sure your resume shows it**

Required Qualifications:
  • Experience supporting Chatbot initiatives
  • 5+ years experience as a Business Analyst writing user stories or other Business Requirements
  • Product Analyst or Product Ownership experience
  • Agile Scrum process / scrum team
  • Comfortable working with various members of scrum team, especially product owner and technology
  • Lead user story writing, discovery, and collaboration with technology
  • Backlog refinement
  • Stakeholder management and engagement
  • Understanding how to develop customer and/or employee experience
  • Familiarity with using data and insights
  • Database query
  • Jira and Confluence

Day to Day:
  • Work with product owner, technology and stakeholders to define and refine user stories, ensuring acceptance criteria is clearly understood by the team.
  • Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
  • Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
  • Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
  • Assist in the planning and execution of sprints
  • Collaborate and consult with team leaders


Apex Benefits Overview

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a retirement plan (401k or local country equivalent) program. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Apex Systems