Site Reliability Engineering - Multi Location USA (Onsite) - Full Time

Overview

On Site
Accepts corp to corp applications
Contract - Full Time

Skills

CI/CD
Git
Jenkins
SQL
AWS
Maven
ITSM
Site Reliability

Job Details

Hi,

Our client is looking for a Site Reliability Engineering with a Full Time project in Multi Location USA (Onsite). below is the detailed requirement.

Position : Site Reliability Engineering

Location : Multi Location USA (Onsite)

Duration : Full Time

Mandatory Skills: Mainframe Admin

Responsibilities:

  • Incident Resolution - Review and resolve the Incidents arising from Operation Command Center Alerts, Alerts from Enterprise Monitoring Operations (EM Operations), OMNIBUS and Splunk Alerts
  • Change Implementation - Deploying the application related artifacts to the production environments in the slotted approved release window
  • Reporting the issues with the deployments and coordinating with the Development Teams to fix any deployment issues
  • Work Orders - Resolve Work orders in form of Business/functional queries, adhoc testing, verification and validation etc, from Regional product team and customer support teams.
  • Traffic Routing perform traffic routing in support of infrastructure maintenance
  • Perform Root Cause Analysis in detail for High severity Incidents and take action on fixing the underlying cause of the high severity issues.
  • Configuring application/artifacts and supporting the new customer onboarding to the platform
  • Testing the newly on boarded customer's file processing and reports delivery
  • Raise new change tickets and arrange for approvals, including CAB approvals

Must have skills:

  • CI/CD, Jenkins, Git & Maven
  • Unix Shell Scripting, SQL
  • Troubleshooting using logs, Splunk / Dynatrace
  • ITSM Incident, Change and Problem Management
  • L2 Support experience is a must
  • PCF / AWS Cloud knowledge

Tools Used:

  • Remedy Ticketing Tool
  • Rally (For Story and Bug Tracking)
  • WinScp (file movement/ validation)
  • Cyberark/Putty
  • Toad Querying Tool for DB

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