Overview
On Site
US60 - US65 per hour
Full Time
Skills
CADD
support analyst
civil engineering
Job Details
**Candidates must be local to Austin. This role is onsite 5 days per week.
--We are seeking an experienced CADD Applications Support Analyst to support civil engineering and transportation design teams using Bentley design tools. This role focuses on the operation, support, and optimization of CADD and civil design applications, working closely with engineering users to ensure projects are delivered efficiently, accurately, and on schedule.
This is a hands-on, user-facing role ideal for someone who enjoys being the technical SME for engineering design software and serving as the bridge between engineering workflows and technology.
--What You ll Do--
#TECHIND
--We are seeking an experienced CADD Applications Support Analyst to support civil engineering and transportation design teams using Bentley design tools. This role focuses on the operation, support, and optimization of CADD and civil design applications, working closely with engineering users to ensure projects are delivered efficiently, accurately, and on schedule.
This is a hands-on, user-facing role ideal for someone who enjoys being the technical SME for engineering design software and serving as the bridge between engineering workflows and technology.
--What You ll Do--
- Serve as a subject matter expert for CADD and civil engineering design tools, including MicroStation, ProjectWise, and OpenRoads Designer
- Provide day-to-day application support and troubleshooting for civil engineering and roadway design teams
- Assist end users with setup, configuration, workflows, and best practices to ensure projects are completed on time and within requirements
- Support enterprise software implementations, upgrades, and deployments for engineering applications
- Create, package, deploy, and maintain software distributions
- Analyze user needs and provide guidance based on hardware, software, and civil engineering workflows
- Collaborate with business analysts, developers, technical writers, and other stakeholders to understand and support CADD requirements
- Share knowledge of civil engineering design principles and digital delivery practices
- Contribute to continuous improvement efforts, including the use of AI and automation tools to improve efficiency and delivery
- 5+ years of experience supporting MicroStation, ProjectWise, and/or OpenRoads Designer
- 5+ years of experience with enterprise software implementation and deployment
- 5+ years of experience creating and deploying software packages
- Proven experience as an SME for CADD tools supporting civil engineering teams
- Strong customer-focused mindset with experience supporting end users in technical environments
- Ability to analyze technical issues, define problems, and develop practical solutions
- Excellent communication skills and ability to work collaboratively in a team environment
- Strong logical reasoning and decision-making skills aligned with business objectives
- Authorization to work in the United States for the duration of the engagement
- Experience supporting transportation or roadway design projects
- Prior experience working on state DOT or public-sector engineering projects
- Experience using AI-enabled tools or automation to improve digital delivery or engineering workflows
- Work directly with engineering professionals on meaningful infrastructure projects
- Be the go-to expert for modern civil engineering design technology
- Influence how engineering teams adopt tools, workflows, and emerging technologies
- Balance technical depth with real-world user impact
#TECHIND
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