Overview
Skills
Job Details
Looking for ServiceNow Architect
Must have Active HRSD Certifications
Must Have Active Secret Clearance or Able to Obtain One
Job Description -
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Please see below:
We are seeking a Cleared Senior ServiceNow Implementation Engineer with experience in HRSD (Human Resources Services Delivery), WSD (Workplace Service Delivery) and/or Legal Services Delivery (LSD) to support a government agency LSD implementation.
Responsibilities include:
Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform.
Advise clients on best practice within the ServiceNow platform to create lasting value and enhanced experiences.
Ensure compliance with relevant standards (e.g., FedRAMP, DoD IL-4/IL-5)
Collaborate with virtual functional teams and lead technical solution design sessions to achieve project goals and produce a variety of high-quality deliverables.
Contribute on multiple Agile engagements, utilizing the Windward methodology and tools to enhance project efficiency.
Demonstrate flexibility by delivering on a variety of project roles; including documentation, testing, and training.
Innovate and identify solutions that can be reused on future engagements.
Proactively keep ServiceNow skills current and contribute to Windward thought leadership.
Qualification
5 years of experience implementing ServiceNow (SN).
Implementation experience and comprehensive understanding of SN HRSD, including SN Certified Implementation Specialist - HRSD.
Demonstrated experience in at least one other area of ServiceNow, such as IRM, WSD, LSD, or ITSM.
Experience working with Agile teams, methodologies, and tools in a virtual environment.
A passion for advising and guiding customers on how to get the most out of the product and for learning the latest product features.
A love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people.
Required Certifications
ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist - HRSD
Additional Requirements
Minimum of Legal Services Delivery Essentials training completion with experience preferred with LSD implementation.
Preferred experience in enterprise legacy service workflows, including with contracts, privacy or HR issues, content review, etc...
Additional ServiceNow certifications, such as ServiceNow Certified Application Developer, other platform CIS.
Strong proficiency in JavaScript and ServiceNow scripting
Experience with Government contracts and implementations
Active Secret Security Clearance or higher is preferred.