Program Manager Event & Market Operations

  • Irving, TX
  • Posted 7 hours ago | Updated 7 hours ago

Overview

Hybrid
$80 - $100
Full Time

Skills

Project Management
Risk Management
Communication Planning
Change Management
Communication
Organized

Job Details

Title: Program Manager Event & Market Operations
Location: (Dallas, TX) Hybrid
Duration: 6 Months | 40 hrs/week | Business Professional

About the Role

Waymo is expanding into new markets and needs a Program Manager to lead operational readiness for large events (concerts, sports, protests, etc.). You will drive cross-functional planning, risk mitigation, and execution to ensure seamless rider experience and reliable market operations.

Key Responsibilities

  • Lead end-to-end program planning: charters, timelines, OKRs, risks, dependencies.
  • Develop weekly event plans across Waymo markets; identify high-impact events and trends.
  • Coordinate with cross-functional teams to implement mitigation strategies.
  • Drive clear, structured communications across stakeholders.
  • Manage change rollout, governance, trackers, escalations, and continuous improvement.
  • Curate pickup/drop-off experiences for large venues.

Daily Tasks

  • Build weekly event readiness plans.
  • Communicate updates to internal stakeholders.
  • Analyze event patterns and operational impacts.
  • Support cross-team execution for large events.

Mandatory Qualifications

  • ~3 years Project Management
  • Strong risk management
  • Highly organized & decisive
  • Excellent communication & stakeholder management

Preferred Qualifications

  • Transportation or mobility background
  • Data-driven decision-making experience

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