Product Manager

Overview

On Site
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - Long Term

Skills

customer experience

Job Details

Role: Product Manager

Location: Austin, TX (Onsite role)

Duration: Long term

Job Description:

Be a key player in building impactful products that produce tangible operational efficiencies for the business and result in measurably improved teammate and customer experiences

Drive strategic discussions, define objectives and key results, design intuitive capabilities and launch successful Assisted Service products

Work with key stakeholders across our Global Customer Experience group to identify problems, deeply understand customer needs and make informed product decisions to develop, maintain and execute against a product roadmap

Create and maintain product documentation for the development team and stakeholders, including journey maps, user stories, product requirements documents and other product artifacts

Collaborate with cross-functional teams, including engineering, design, operations and other functions to ensure the successful development and launch of product features

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