NOC Support Engineer

Overview

On Site
$20 - $30
Contract - W2
Contract - Independent
Contract - 24 Month(s)

Skills

NOC

Job Details

Required Qualifications
3+ years in a NOC, IT operations, or infrastructure support role.
Strong understanding of ITIL v3/v4 (certification preferred).
Experience with Incident, Problem, and Change Management in an enterprise ITSM platform (ServiceNow preferred).
Working knowledge of Red Hat OpenShift (RH OCP); admin certification a strong plus.
Hands-on experience with automation frameworks (Ansible, Python scripting, CI/CD workflows).
Understanding of Telco environments and applications (Mavenir, Nokia 5G, Cisco ACI).
Excellent troubleshooting and communication skills.
Adaptable, with a passion for continuous improvement and process optimization.

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