Overview
On Site
Depends on Experience
Contract - Independent
Contract - W2
Skills
Agile
Collaboration
Communication
Configuration Management Database
Continuous Improvement
Customer Facing
Data Migration
Data Quality
Data Validation
DevOps
Enterprise Architecture
Evaluation
ITIL
Leadership
Management
Microsoft
Microsoft Azure
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Project
Microsoft Visio
Modeling
PMP
Process Analysis
Process Improvement
Process Mapping
Product Development
Prototyping
Quality Assurance
Release Management
Scrum
ServiceNow
Systems Analysis
Testing
Training
Workflow
Job Details
ServiceNow Developer/Administrator
- Location: Onsite- Tallahassee, FL
Required Qualifications:
- A minimum of five years of business process analysis and systems analysis is required.
- Proficiency in process mapping/modeling with tools such as Visio is required.
- Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, required.
- Experience working with Microsoft DevOps is highly desired.
- Knowledge of Rules 60GG-1 60GG-5, Florida Administrative Code, is desired.
- Knowledge of data migration is required.
- Knowledge of change and release management is desired.
- Knowledge of testing and quality assurance tools and techniques is desired.
- Preference will be given to candidates with agile project experience and use of Azure DevOps to manage user requirements and backlogs.
Required Skills:
- IT Product Development & Lifecycle Management
- Minimum 7 years in IT product development and experience managing product development timelines, release planning, feature delivery, and post-deployment support.
- Cross-Functional Leadership
- Minimum 5 years leading complex, multi-team product or technology solution delivery in high-tech or government environments.
- ServiceNow Platform Expertise
- Proven experience with ServiceNow development, implementation, and enhancement, including workflows, modules, and system integrations.
- CMDB & Discovery Tool Oversight
- Experience managing CMDB structure, data quality, and governance.
- Experience with ServiceNow Discovery tool implementation, including automated asset discovery, data validation, and integration.
- Stakeholder Communication & Collaboration
- Strong ability to communicate complex technical information to business owners, leadership, and technical teams.
- Proficiency with collaborative tools such as SharePoint 365, Microsoft Project, and Azure DevOps.
Preferred Qualifications:
- Enterprise Architecture Alignment
- Familiarity with aligning ServiceNow products and enhancements with enterprise architecture principles and organizational standards.
- Software Quality & Testing
- Experience in prototyping, technical evaluation, solution testing, or validating releases for production readiness.
- Process Improvement & Continuous Delivery
- Experience integrating continuous improvement practices and incorporating user feedback into product enhancements.
- Government or Large-Scale Project Exposure
- Experience in government IT programs or large-scale enterprise projects, including coordination of multi-vendor teams.
- Customer-Facing or Training Support
- Experience supporting business teams, end users, or organizational training related to ServiceNow platform changes.
Education and Certifications:
- Bachelor s Degree in one of the following, or equivalent work experience
- Computer Science
- Information Systems / MIS
- Business Administration (IT focus)
- Information Technology
- Required Certification
- ServiceNow System Administrator Certification
- Preferred Certifications (optional)
- Certified Implementation Specialist (CIS) ServiceNow
- Project Management Professional (PMP)
- ITIL Foundation or Agile/Scrum certification
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.