Overview
On Site
USD 25.00 per hour
Full Time
Skills
Health Care
Issue Tracking
ServiceNow
Scripting
Customer Service
Virtual Private Network
Remote Access
Help Desk
Technical Support
Microsoft Windows
Active Directory
Articulate
Solaris
Preventive Maintenance
Project Management
Performance Management
Training
Communication
PASS
Promotions
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Helpdesk Support Analyst - Contract-to-Hire
Overview
A major healthcare organization is seeking additional Helpdesk Support Analysts to assist their growing IT support needs. This is a contract-to-hire role offering strong long-term career potential, internal growth opportunities, and competitive pay once converted to full-time.
What You'll Do
Top Skills Needed
Shift Details
Training (first 1-4 weeks): Onsite, Monday-Friday, 8am-5pm
After training, shifts may include:
Location
Sandy Springs, GA
(Training onsite; role may be remote afterward depending on business needs)
Compensation
Requirements
Work Environment
Interview Process
Job Type & Location
This is a Contract to Hire position based out of Sandy Springs, GA.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Sandy Springs,GA.
Application Deadline
This position is anticipated to close on Jan 19, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Overview
A major healthcare organization is seeking additional Helpdesk Support Analysts to assist their growing IT support needs. This is a contract-to-hire role offering strong long-term career potential, internal growth opportunities, and competitive pay once converted to full-time.
What You'll Do
- Provide phone-based technical support to internal employees
- Assist users with VPN issues and remote-access setup
- Troubleshoot Windows, Active Directory, and general connectivity problems
- Work within a ticketing system (ServiceNow experience is a plus)
- Follow scripts and processes to move users efficiently through the support queue
- Deliver polished, professional, and clear communication at all times
Top Skills Needed
- Strong customer service skills - especially over the phone
- Experience with VPN and remote-access troubleshooting
- Helpdesk or IT support experience, including ticket handling
- Familiarity with Windows, Active Directory, and general troubleshooting
- Professional, articulate, and logical communication style
Shift Details
Training (first 1-4 weeks): Onsite, Monday-Friday, 8am-5pm
After training, shifts may include:
- Sun-Thurs, 8:30am-5pm
- Mon-Fri, 7am-3:30pm
- Tues-Sat, 7am-3:30pm or 6:30am-3pm
Location
Sandy Springs, GA
(Training onsite; role may be remote afterward depending on business needs)
Compensation
- Contract-to-hire
- Conversion range: $25/hr
Requirements
- Entry-level experience welcome
- Excellent communication and professionalism
- Ability to pass a drug test
Work Environment
- IT team is primarily remote but may be asked to come onsite as needed
- Strong internal promotion culture
- Full-time employees receive overtime at time-and-a-half, excellent benefits, and pension plans
Interview Process
- One-step interview with manager and director
Job Type & Location
This is a Contract to Hire position based out of Sandy Springs, GA.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Sandy Springs,GA.
Application Deadline
This position is anticipated to close on Jan 19, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.