Overview
On Site
Full Time
Skills
Business Analytics
Business Analysis
Process Improvement
System Requirements
Benefits Management
User Stories
Workflow
Use Cases
Software Design
Acceptance Testing
Gap Analysis
Data Analysis
Reporting
Decision-making
Regulatory Compliance
Risk Assessment
System Security
Authorization
Auditing
Testing
Disaster Recovery
RTOS
Recovery
DRP
Business Continuity Planning
FISMA
Vulnerability Management
Network
Business Administration
Information Systems
Financial Services
Business Process
Documentation
Agile
Software Development Methodology
Process Modeling
System Testing
Microsoft Azure
DevOps
SQL
Analytics
Microsoft Power BI
Microsoft Excel
Certified Business Analysis Professional
PMBOK
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Oracle Application Express
Apex
Job Details
Job#: 2072310
Job Description:
The Business Analyst (BA) supports the planning, development, and implementation of business processes, systems, and projects. The BA works closely with cross-functional teams-including IT, member services, finance, and external stakeholders-to ensure business requirements are met, systems are optimized, and operational goals are achieved. Serving as a liaison between business units and technical teams, this role contributes to the effective and secure delivery of retirement benefits to state employees.
Essential Duties and Responsibilities
Business Analysis & Process Improvement:
Analyze, document, and validate business processes, system requirements, and interactions related to retirement benefits administration.
Collaborate with subject matter experts to define and refine business needs for system enhancements, policy changes, and new initiatives.
Create and maintain comprehensive documentation including requirements, user stories, workflows, and use cases.
Support solution design, testing phases (e.g., UAT), and implementation activities.
Recommend improvements to business processes for increased efficiency and service quality.
Monitor project deliverables, timelines, and milestones to ensure alignment with business goals.
Assist in preparing training materials and conducting stakeholder education.
Conduct gap analysis and assess impact of policy or regulatory changes.
Provide data analysis and reporting to support compliance, performance tracking, and decision-making.
Security & Compliance Support:
Perform tasks in support of internal/external security and standards reviews.
Conduct security risk assessments and recommend mitigation strategies.
Assist with the development and maintenance of security documentation (e.g., System Security Plans, Assessment Reports, Authorization packages).
Support security audits by gathering documentation and demonstrating control effectiveness.
Disaster Recovery & Business Continuity Planning
Contribute to the development, documentation, and testing of Disaster Recovery Plans (DRPs) for critical systems.
Assist in defining recovery time objectives (RTOs) and recovery point objectives (RPOs).
Collaborate with business units to develop and maintain Business Continuity Plans (BCPs).
Conduct business impact assessments and ensure DRP/BCP strategies align with operational needs.
Participate in tabletop exercises and simulations to test and validate plans, document and address gaps.
Ensure DRP/BCP efforts comply with policies, NIST, FISMA, and other applicable standards.
Vulnerability Management:
Coordinate and schedule system, application, and network vulnerability scans in collaboration with infrastructure and security teams.
Analyze scan results, prioritize risks, and support mitigation planning.
Minimum Qualifications:
Bachelor's degree in business administration, Information Systems, Public Administration, or a related field.
Seven (7) years of experience as a senior business analyst or equivalent in a government, retirement system, or financial services environment.
Demonstrated experience in business process documentation and cross-functional collaboration.
Familiarity with Agile SDLC, process modeling, and system testing methodologies.
Preferred Qualifications:
Experience with public pension or retirement systems.
Working knowledge of pension administration platforms.
Proficiency in Azure DevOps or comparable tools.
Experience with SQL or analytics tools such as Power BI or advanced Excel.
Industry certifications such as CBAP, PMI-PBA, or equivalent.
Knowledge of state and federal retirement-related regulations.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
The Business Analyst (BA) supports the planning, development, and implementation of business processes, systems, and projects. The BA works closely with cross-functional teams-including IT, member services, finance, and external stakeholders-to ensure business requirements are met, systems are optimized, and operational goals are achieved. Serving as a liaison between business units and technical teams, this role contributes to the effective and secure delivery of retirement benefits to state employees.
Essential Duties and Responsibilities
Business Analysis & Process Improvement:
Analyze, document, and validate business processes, system requirements, and interactions related to retirement benefits administration.
Collaborate with subject matter experts to define and refine business needs for system enhancements, policy changes, and new initiatives.
Create and maintain comprehensive documentation including requirements, user stories, workflows, and use cases.
Support solution design, testing phases (e.g., UAT), and implementation activities.
Recommend improvements to business processes for increased efficiency and service quality.
Monitor project deliverables, timelines, and milestones to ensure alignment with business goals.
Assist in preparing training materials and conducting stakeholder education.
Conduct gap analysis and assess impact of policy or regulatory changes.
Provide data analysis and reporting to support compliance, performance tracking, and decision-making.
Security & Compliance Support:
Perform tasks in support of internal/external security and standards reviews.
Conduct security risk assessments and recommend mitigation strategies.
Assist with the development and maintenance of security documentation (e.g., System Security Plans, Assessment Reports, Authorization packages).
Support security audits by gathering documentation and demonstrating control effectiveness.
Disaster Recovery & Business Continuity Planning
Contribute to the development, documentation, and testing of Disaster Recovery Plans (DRPs) for critical systems.
Assist in defining recovery time objectives (RTOs) and recovery point objectives (RPOs).
Collaborate with business units to develop and maintain Business Continuity Plans (BCPs).
Conduct business impact assessments and ensure DRP/BCP strategies align with operational needs.
Participate in tabletop exercises and simulations to test and validate plans, document and address gaps.
Ensure DRP/BCP efforts comply with policies, NIST, FISMA, and other applicable standards.
Vulnerability Management:
Coordinate and schedule system, application, and network vulnerability scans in collaboration with infrastructure and security teams.
Analyze scan results, prioritize risks, and support mitigation planning.
Minimum Qualifications:
Bachelor's degree in business administration, Information Systems, Public Administration, or a related field.
Seven (7) years of experience as a senior business analyst or equivalent in a government, retirement system, or financial services environment.
Demonstrated experience in business process documentation and cross-functional collaboration.
Familiarity with Agile SDLC, process modeling, and system testing methodologies.
Preferred Qualifications:
Experience with public pension or retirement systems.
Working knowledge of pension administration platforms.
Proficiency in Azure DevOps or comparable tools.
Experience with SQL or analytics tools such as Power BI or advanced Excel.
Industry certifications such as CBAP, PMI-PBA, or equivalent.
Knowledge of state and federal retirement-related regulations.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.