Tandem Production Support Lead

Overview

On Site
BASED ON EXPERIENCE
Contract - W2
Contract - Independent

Skills

Recruiting
Information Technology
Software Engineering
Production Support
Physical Layer
Data Link Layer
Financial Services
Tandem
UI
Workflow
Forms
Scripting
TACL
Enform
Switches
Analytical Skill
Problem Solving
Conflict Resolution
Presentations
ServiceNow
Offshoring

Job Details

Hiring : Tandem Production Support Lead with Base64 / Tandem and Switch experience /Connex Support Lead ( Onsite role at TX) with TACL language, TACL and ENFORM Script & Connex switch Support and maintenance Exp.
Location : Houston, TX - Onsite
Contract : Long Term
Details :
Below is the Base64 / Tandem and Switch experience requirement. Tandem Production Support Lead for Houston, TX location.

Required Criteria
TANDEM - Experience >= 5 to 7 Years
TACL - Understanding Experience >= 2 to 4 Years

Notes IT Education/Experience:
* Bachelor's degree in information technology
* 5+ years of experience in Software Engineering and Support
* 3+ years of experience in Production support including L1 and L2 support
Skillset:
* Experience working in a highly complex and scaled global technology organization.
* Time spent working for an organization in either the financial services or technology space.
* 5 years of Tandem Client-NonStop development and or support experience, including Application UI, workflows, notifications, SLAs, and Service Catalog forms
* Good understanding of TACL language
* Good to have Ability to build or modify scripts using TACL and ENFORM
* Experience in Connex switch Support and maintenance.

* Excellent analytical and problem-solving skills
* Advanced oral, written and presentation communications including the ability to present technical information in a way that non-technical audiences will understand.
* Experience with multiple ServiceNow platform products desired.
* Able to interact with Offshore and streamline the support process. Should be an On Call during off hours for any critical issues or outages if needed.

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