Senior System Administrator

Overview

On Site
$35 - $35
Contract - W2
Contract - 12 month(s)
No Travel Required

Skills

Enterprise Monitoring
Microsoft System Center Operations Manager
ServiceNow CMDB
ServiceNow Discovery
Service Mapping

Job Details

Job Description:

Responsibilities:
  • Provide subject matter expertise in the design, configuration and implementation of the following applications within the current environment:
  • Enterprise-Level monitoring including advanced troubleshooting with Microsoft System Center Operations Manager and Dynatrace for Enterprise-Level monitoring.
  • Maintain and mature the ServiceNow Configuration Management Data Base.
  • Maintain and enhance the ServiceNow Discovery Configurations.
  • Identifying and correcting issues related to Configuration Management, Discovery and Service Mapping including Configuration Identification (CI) identification, reconciliation, normalization, ownership, and relationships.
  • Develop CMDB Configuration Reports and Dashboards.
  • Provide configuration support to Hardware and Software Asset Management as it relates to ITOM functionality.
  • Provide support to requirement gathering sessions and user story development.
  • Provide support to developers to ensure the quality and design of functional capabilities are realized.
  • Research and evaluate technical solutions to make informed recommendations on the most appropriate, efficient and cost-effective solution based on the customer requirements and the statement of work.
  • Perform and participate in product roadmap planning.
Requirements:
  • Minimum of 5 years relevant IT experience.
  • Experience in enterprise monitoring, including advanced troubleshooting of complex environmental\application issues.
  • Experience with Microsoft System Center Operations Manager and Dynatrace for Enterprise-Level monitoring.
  • Proficiency with scripting in PowerShell, JavaScript & Python.
  • Bachelor s degree in computer science, Engineering, or other related fields or equivalent professional experience.
  • Effective troubleshooting skills across datacenter infrastructure components Network, F5, Operating Systems, SAN, Virtualization.
  • Excellent communication skills to provide timely updates on any and all issues, projects, and troubleshooting.
Preferred Qualifications:
  • Dynatrace knowledge.
  • Certified ServiceNow Implementation Specialist - Discovery.
  • Certified ServiceNow Systems Administrator.
  • Minimum of 3 years of configuration with the ServiceNow platform.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.