Overview
Remote
$60+
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)
Skills
Salesforce Business Analyst
Job Details
Hello,
Greetings,
Hope you are safe & healthy.
My name is Kundan Mishra. I am a Technical Recruiter with Altitude Technology Solutions (ATS) INC.
The purpose of this email is to serve as an invitation to discuss the opportunity below with our customer that I think you or your candidate would be a great fit for.
Job Title: Senior Salesforce Business Analyst
Location: USA (Remote)
Technical & Platform Knowledge
- Strong understanding of Salesforce architecture: Sales Cloud, Service Cloud, CPQ, and/or Marketing Cloud
- Experience with declarative tools (e.g., Flows, Process Builder, Validation Rules)
- Familiarity with Salesforce data model (Objects, Fields, Record Types, Page Layouts)
- Experience in writing and validating SOQL queries
- Understanding of Apex basics and how it integrates with configuration
- Ability to read and review functional and technical documentation
Business Analysis Skills
- Requirements elicitation using interviews, workshops, and documentation
- Writing user stories, acceptance criteria, process flows, and BRDs
- Gap analysis between current vs. desired state
- Familiarity with Agile/Scrum methodology
- Stakeholder communication and coordination
Communication & Documentation
- Strong verbal and written communication skills
- Creation of process maps (e.g., using Lucidchart or Visio)
- Experience documenting epics, user stories, and test scenarios in JIRA or ADO
- Ability to bridge technical and business language
Salesforce BSA Responsibilities
- Gather and document business and functional requirements from stakeholders
- Translate business needs into Salesforce configurations or enhancement specs
- Work with developers and admins to ensure requirements are correctly implemented
- Manage stakeholder expectations and provide regular updates
- Support UAT and regression testing efforts
- Coordinate releases and support post-deployment validations
- Suggest and drive Salesforce improvements based on user feedback and platform capability
Thanks & Regards
Kundan Mishra
Sr. Technical Recruiter
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