Overview
On Site
$20 - $25
Full Time
Skills
IT
Service Desk
EPIC
Clinical
ITIL
Support
Job Details
Strong problem-solving and troubleshooting skills - Ability to identify and triage issues related to the Epic system, and if required resolve them.
Excellent communication and interpersonal skills: Ability to collaborate with diverse teams and effectively communicate technical information.
Experience in Service Desk ITIL practices and working knowledge on ServiceNow ITSM tool
Understanding of EPIC EHR system preferable, not necessary - Knowledge of specific modules relevant to the role (e.g., Cupid, Hospital Billing, Willow, etc.).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.