Overview
Skills
Job Details
Job Description
We are seeking a highly experienced SAP BRIM Functional Lead to support a large-scale billing and revenue modernization program. The ideal candidate will be an SAP-BRIM expert with deep experience in high-volume, consumption-based billing, Order-to-Cash processes, and leading enterprise-level implementation projects.
You will lead requirement workshops, design end-to-end BRIM solutions, provide SME guidance, manage testing cycles, and support business process transformation from legacy systems to modern SAP BRIM platforms.
Key Duties & Responsibilities
Workshops & Requirements
Lead workshops to gather and document requirements for a new billing and revenue system.
Develop Agile product backlog artifacts including service blueprints, end-to-end flows, features, user stories, tasks, test scenarios, and RICEFs.
Lead workshops to introduce new Order-to-Cash processes and facilitate user training sessions.
Functional Leadership & SME Responsibilities
Serve as the client-facing liaison for design, development, testing, and hypercare phases.
Act as a Subject Matter Expert for SAP BRIM processes, configuration, and implementation-specific functions.
Create business process documentation and user readiness materials.
Testing & Validation
Lead System Integration Testing (SIT) and support User Acceptance Testing (UAT).
Design and execute integration testing for legacy-to-SAP transformations.
Perform root-cause analysis and resolve defects related to system or data issues.
Support billing validation and ensure accurate data migration/conversions.
Collaboration & Delivery
Work independently while maintaining strong relationships with business owners, technology teams, vendors, and project sponsors.
Participate in project team activities and ensure alignment with project goals, timelines, and governance.
Adhere to organizational standards, policies, and procedures.
Required Skills & Experience
15+ years of experience in Billing and SAP BRIM implementation projects.
SAP BRIM systems expert with hands-on experience in high-volume, consumption-based billing.
Strong experience with end-to-end Order-to-Cash business process design and optimization.
Proven ability to lead workshops and write functional specifications across SAP BRIM/FICA (SOM, CI, CM, CC, FICA).
Hands-on configuration experience in pricing, rating, billing, and invoicing (CC, CM, CI).
Strong knowledge of SAP FICA including dunning and collection configuration.
Experience in designing automation test processes for SAP BRIM implementations.
Ability to interpret complex B2B contract structures and map them into configurable billing solutions.
Proficiency with Agile and Waterfall project methodologies.
Experience managing global billing operations.
Strong proficiency in Microsoft Office 365 (Teams, Excel, PowerPoint, Word).
Experience using Microsoft ADO Testing Module.
Preferred Skills
Experience with enterprise SAP solutions.
Knowledge of ITIL / ITSM methodologies.