Overview
On Site
To define
Full Time
Contract - W2
Skills
Customer Experience
Testing
Python
Scripting
RESTful
Customer Relationship Management (CRM)
Billing
Interactive Voice Response
Generative Artificial Intelligence (AI)
Optimization
Research Design
Management
HIS
Software Engineering
Interfaces
Google Cloud Platform
Google Cloud
Cloud Computing
Artificial Intelligence
Telecommunications
Routing
Provisioning
Analytics
Agile
Design Thinking
Job Details
CAPGEMINI SERVICE SAS
Job Title : Conversational Developer
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you d
like, where you ll be supported and inspired by a collaborative community of colleagues around the world, and where
you ll be able to reimagine what s possible. Join us and help the world s leading organizations unlock the value of
technology and build a more sustainable, more inclusive world.
Job Description
Looking for conversational Developer to join us for a fulltime, role in Nashville, TN
Key Responsibilities:
Hands-on experience with Dialogflow CX, including flow design, fulfillment, and testing.
Proficiency in Python for developing webhook services and automation scripts
Strong understanding of Google Cloud Platform architecture and services relevant to CCAS.
Experience with webhooks, RESTful APIs, and backend integration patterns.
Familiarity with telecom systems such as CRM, billing platforms, and IVR.
Hands on knowledge using Gen AI, Playbooks & CCAI Insights
Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders.
Required Skills
Total 5+ year of experience, 3+ years of experience designing conversational interfaces or virtual agents, preferably in the telecom domain.
Bachelor s degree in computer science, Telecommunications, or related field.
Google Cloud certifications (e.g., Professional Cloud Developer, Contact Center AI specialization).
Experience with Speech-to-Text, Text-to-Speech, and Agent Assist.
Knowledge of telecom-specific challenges such as call routing, number portability, and service provisioning.
Experience with analytics tools for conversational performance tracking.
Familiarity with agile methodologies and design thinking.
#LI-SD1
Job Title : Conversational Developer
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you d
like, where you ll be supported and inspired by a collaborative community of colleagues around the world, and where
you ll be able to reimagine what s possible. Join us and help the world s leading organizations unlock the value of
technology and build a more sustainable, more inclusive world.
Job Description
Looking for conversational Developer to join us for a fulltime, role in Nashville, TN
Key Responsibilities:
Hands-on experience with Dialogflow CX, including flow design, fulfillment, and testing.
Proficiency in Python for developing webhook services and automation scripts
Strong understanding of Google Cloud Platform architecture and services relevant to CCAS.
Experience with webhooks, RESTful APIs, and backend integration patterns.
Familiarity with telecom systems such as CRM, billing platforms, and IVR.
Hands on knowledge using Gen AI, Playbooks & CCAI Insights
Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders.
Required Skills
Total 5+ year of experience, 3+ years of experience designing conversational interfaces or virtual agents, preferably in the telecom domain.
Bachelor s degree in computer science, Telecommunications, or related field.
Google Cloud certifications (e.g., Professional Cloud Developer, Contact Center AI specialization).
Experience with Speech-to-Text, Text-to-Speech, and Agent Assist.
Knowledge of telecom-specific challenges such as call routing, number portability, and service provisioning.
Experience with analytics tools for conversational performance tracking.
Familiarity with agile methodologies and design thinking.
#LI-SD1
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.